Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Brynne Anderson

Robersdale,AL

Summary

Resourceful professional in emergency communications, recognized for high productivity and efficient task completion. Skilled in crisis management, rapid response coordination, and clear communication. Excel at prioritizing caller needs, multitasking under pressure, and utilizing empathy and decision-making to navigate challenging situations effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Part-time Police Dispatcher

Loxley Police Department
Loxley, AL
07.2024 - Current
  • Received emergency calls from the public and dispatched appropriate personnel to handle incidents.
  • Monitored police radio frequencies for any updates or changes in dispatch instructions.
  • Created incident reports and maintained records of all incoming calls and dispatches.
  • Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
  • Operated law enforcement communication equipment and NCIC database to facilitate information to department.

Telecommunicator II

Daphne Police Department
Daphne, AL
09.2022 - Current
  • Coordinated, monitored and supervised the daily activities of public safety dispatchers.
  • Performed administrative duties such as scheduling shift coverage.
  • Trained new employees on proper operation of communication equipment and software applications.
  • Designed and developed training materials for new employees in the organization.
  • Received emergency calls from the public and dispatched appropriate personnel to handle incidents.
  • Monitored police radio frequencies for any updates or changes in dispatch instructions.
  • Operated law enforcement communication equipment and NCIC database to facilitate information to department.

911 Telecommunicator

Baldwin County 911 System
Robertsdale, AL
06.2021 - 09.2022
  • Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
  • Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies.
  • Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
  • Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
  • Designed and developed training materials for new employees in the organization.

Patient Care Technician

South Baldwin Regional Medical Center, Foley, AL
Foley, AL
09.2020 - 06.2021
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Monitored cardiac rhythms, analyzed data, and reported findings to medical staff.
  • Managed multiple patients simultaneously with different levels of acuity and severity.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Instructed new employees on proper techniques of performing daily tasks.

Education

Associate of Arts - Criminal Justice

Coastal Alabama Community College
Bay Minette
12-2023

Bachelor of Arts - Criminal Justice And Psychology

University of South Alabama
Mobile, AL

Skills

  • Emergency Response Procedures
  • Prioritizing Situations
  • Multi-line phone system
  • Geographical knowledge
  • Critical Thinking
  • Time Management
  • Multitasking

Certification

  • NCIC
  • APCO PST 1
  • CTO
  • EMD Fire and Medical

Accomplishments

  • Civilian of the Year 2023 at Daphne PD

References

References available upon request.

Timeline

Part-time Police Dispatcher

Loxley Police Department
07.2024 - Current

Telecommunicator II

Daphne Police Department
09.2022 - Current

911 Telecommunicator

Baldwin County 911 System
06.2021 - 09.2022

Patient Care Technician

South Baldwin Regional Medical Center, Foley, AL
09.2020 - 06.2021

Associate of Arts - Criminal Justice

Coastal Alabama Community College

Bachelor of Arts - Criminal Justice And Psychology

University of South Alabama

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