Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Cashier
Rite-Aid
2022.09 - 2023.06
Operate cash register for cash, check and credit card transactions with excellent accuracy levels.
Work flexible schedule and extra shifts to meet business needs.
Help customers complete purchases, locate items and join reward programs.
Restock and organize merchandise in front lanes.
Replenish sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Bartender
Wally’s House Of Booze
2019.04 - 2022.08
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Administrative Assistant
Cascade Auto
2015.07 - 2019.04
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Handled client correspondence and tracked records to foster office efficiency.
Bartender/Waitress
Highlander Golf Course (seasonal)
2011.03 - 2015.07
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Waitress
Mission Ridge Ski Resort (seasonal)
2010.10 - 2015.03
Greeted new customers, discussed specials and took drink orders.
Used cash registers and credit card machines to cash out customers.
Bussed and reset tables to keep dining room and work areas clean.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Cosmetology
Paul Mitchell The School
San Diego, CA
06.2012
Diploma -
Hellgate High School
Missoula, MT
06.2004
Skills
Multitasking and Time Management
Transactions and Cash Handling
Strong Organizational Skills
Document and File Management
Multi-Line Telephone System
Accuracy and Efficiency
Honest and Dependable
Teamwork and Professionalism
Timeline
Cashier
Rite-Aid
2022.09 - 2023.06
Bartender
Wally’s House Of Booze
2019.04 - 2022.08
Administrative Assistant
Cascade Auto
2015.07 - 2019.04
Bartender/Waitress
Highlander Golf Course (seasonal)
2011.03 - 2015.07
Waitress
Mission Ridge Ski Resort (seasonal)
2010.10 - 2015.03
Cosmetology
Paul Mitchell The School
Diploma -
Hellgate High School
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