Bryona Granger
Katy,TX
Summary
Dedicated Analytical Product Manager in the credentialing industry, recognized for developing impactful product strategies and successful launches. Proven track record of enhancing quality through strong communication and presentation skills. Experienced Board liaison with leadership roles on non-profit committees, ensuring effective collaboration and stakeholder engagement. Career aspirations include driving innovation and excellence within product management and data analysis.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Manager, Certification
AMPP
Houston, TX
09.2022 - Current
- Develop and manage a comprehensive product development roadmap to ensure the product strategy meets and/or exceeds stated goals.
- Synchronized cross-functionally to provide detailed scope, resources, and timelines for each product offering, to ensure quality and time-to-market expectations are met.
- Manages a product-by-product lifecycle to ensure updates and/or retiring products are identified and managed accordingly.
- Analyzes product market trends including financial performance and recommends applicable product lifecycle strategy
- Advises management on issues, and works cross-functionally to mitigate risk. Ensure certification manuals and policy documentation are updated in accordance with the program committee and certification scheme.
- Ensure certification manuals and policy documentation are updated in accordance with the program committee and certification scheme.
- Generated reports detailing progress against goals set by executive team members.
- Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
- Tracked and project managed all product launch requirements through the development cycle to ensure timely launches.
- Prepared the Certification Department for annual audits by ensuring all documents were up to date and consistent across web, docs, and other sources.
Specialist, Credential Product Life Cycle
AMPP
Houston, TX
05.2021 - 09.2022
- Analyzed key performance indicators to identify effective strategies.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Analyzed customer needs and recommended appropriate products or services.
- Reviewed documents for accuracy prior to submission or publication.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Organized client meetings to provide project updates.
Operations Supervisor, Certification
AMPP
Houston, TX
04.2019 - 05.2021
- Analyzed operational data to identify trends and implement strategic improvements.
- Completed all daily administrative tasks for assigned NII programs, including CRM record creation, invoicing, and payment application.
- Created, implemented, tested, and maintained systems for assigned NII programs, providing timely feedback and documentation of test results with recommended solutions.
- Managed portal user accounts for NII programs, including user setup, data field edits, access termination, and system resets.
- Collaborated with NACE and industry stakeholders to identify and implement process improvements, enhancing the value and efficiency of assigned NII programs.
- Supported the Staff Liaison/Secretary to the Board in coordinating activities for assigned NII programs, including related task groups, committees, and subcommittees.
Education
Credentialing Specialist
Institute For Credentialing Excellence
06-2023
Associate of Arts -
Houston Community College
Houston, Texas07-2014
Skills
- Data analytics
- Product development
- Research and trend analysis
- Product roadmaps
- Product strategy
- Product lifecycle management
- Business forecasting
- Statistical analysis
- Data operations
- Strong organizational skills
- Board relations
- Report analysis
- Minute taking
- Database research
Certification
- Credentialing Specialist - Institute for Credentialing Excellence
- ISO 9001 Internal Auditor
- Program Committee Liaison
- Six Sigma
Timeline
Product Manager, Certification
AMPP
09.2022 - Current
Specialist, Credential Product Life Cycle
AMPP
05.2021 - 09.2022
Operations Supervisor, Certification
AMPP
04.2019 - 05.2021
- Credentialing Specialist - Institute for Credentialing Excellence
- ISO 9001 Internal Auditor
- Program Committee Liaison
- Six Sigma
Credentialing Specialist
Institute For Credentialing Excellence
Associate of Arts -
Houston Community College
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