Bryonna Williams
Jacksonville,FL
Summary
I am an 18-year-old high school graduate who is currently passionate about working in the medical field with a CNA, CPR, and FIRST AID certificate. I am willing to put in the time and effort necessary to achieve my goals.
Overview
2
2
years of professional experience
7
7
Certifications
Work History
Customer Service Representative
Little Caesars
Jacksonville, Florida
08.2025 - Current
- Educated customers about product offerings to promote informed decision-making.
- Handled customer inquiries efficiently, ensuring accurate information regarding menu items and promotions.
- Collected customer feedback to identify areas for service improvement and product enhancement.
- Trained new team members on customer service protocols to ensure consistent service quality.
Customer Service Cashier
Little Caesars
Hartsville, South Carolina
12.2024 - 06.2025
- Processed customer orders efficiently to ensure timely service delivery.
- Maintained cleanliness and organization of cash register area for optimal workflow.
- Assisted with inventory checks to support stock management and replenishment.
- Collaborated with team members to streamline operational processes and improve service.
- Handled customer inquiries promptly to ensure satisfaction and loyalty.
- Resolved payment discrepancies to uphold cash handling accuracy.
Supervisor
Neptune Island Water Park
Hartsville, South Carolina
05.2024 - 09.2024
- Supervised daily operations to ensure efficient workflow and optimal guest experience.
- Trained staff on safety protocols and operational procedures to enhance performance.
- Implemented process improvements that increased team efficiency and reduced downtime.
- Monitored compliance with health and safety regulations to ensure guest and staff safety.
- Analyzed guest feedback to identify areas for service improvement and implemented changes.
Education
CNA
Affordable Training
Jacksonville, FL08-2025
High School Diploma -
Hartsville High School
Hartsville, SC05-2025
Skills
- Customer service
- Business development
- Medical terminology
- Problem-solving
- Team development
- Product and service solutions
- Multitasking and organization
- Hospitality and accommodation
- Documentation
- Problem solving
- Staff training
Certification
CNA certificate - affordable training - issued in 2025
Languages
English
Professional
Affiliations
Community Service
Accomplishments
Science Award - First Coast High School - Issued in 2022
Timeline
Customer Service Representative
Little Caesars
08.2025 - Current
Customer Service Cashier
Little Caesars
12.2024 - 06.2025
Supervisor
Neptune Island Water Park
05.2024 - 09.2024
CNA
Affordable Training
High School Diploma -
Hartsville High School