Brysen Yamaoka
Kaneohe,United States
Summary
Brysen's passion lies within customer service. With a hard working attitude and a charismatic personality, he enjoys meeting the expectations of customers and fellow co-workers ensuring that everyone goes home satisfied. With 8 years of continuously serving customers and a knack for learning new skills quickly, he is more than eager to take the next step within Loomis.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Armed Vault Custodian
Loomis Armored US
Honolulu, HI
02.2023 - Current
- Adhered to corporate fail-safe checks in terms of six sided checks and vault logs.
- Reminded co-workers of policy, ensuring that everyone is compliant and understanding of corporate desires.
- Assisted in handling liability in a proper and efficient manner.
- Acquired intimate knowledge of the closing procedures and PM tasks of the vault.
- Grasped a basic understanding of route procedures.
Security Guard
Ko'olau Ballrooms & Conference Center
Kaneohe, HI
03.2021 - Current
- Maintained the safety of workers and guests by securing the perimeter and removing potential threats.
- Resolved situations using non-violence, allowing all parties involved to leave satisfied.
- Operated under minimal supervision, often making decisions that adhere to the rules and policies alone.
- Provided professional customer service to visitors.
Lead Clerk
Safeway
Kaneohe, Hawaii
09.2020 - 12.2022
- Answered employee questions in regards to work tasks with proper information with accuracy and efficiency in mind.
- Advised upper management with employee schedule logistics whilst maintaining proper communication of all parties.
- Met and interviewed potential new employees.
- Maintained and upheld policies and guidelines as provided by corporate while also accounting for employee satisfaction and comfort.
- Commemorated by corporate management for continuously providing upstanding customer service.
Cashier
Kaneohe Bakery
Kaneohe, HI
08.2017 - 03.2020
- Addressed customer complaints and spoke to team members to resolve issues.
- Helped resolve potential losses in sales by addressing wrongfully prepared products.
- Made final decisions as senior cashier when upper management had left for the day.
- Ensured proper procedure and adherence to rules stated by management were upheld.
Education
Associate of Arts - Associate's Degree
Windward Community College
Kaneohe, HI12-2023
High School Diploma -
James B. Castle High School
Kaneohe, HI05-2018
Skills
- Customer Service
- Issue resolution
- Cash counting machine operations
- Cash management
- Payment processing
- Staff mentoring
- Loss prevention
- Credit and cash transactions
- People skills
- Proficiency with computers
- Proficiency with Microsoft Word, Powerpoint, and excel
- Paperwork Processing
- Bookkeeping
- File Maintenance
- Cash Management
Certification
- Guard Card (March, 2023)
- Certificate of Completion: Cyber Security (December, 2023)
References
Jamelia Jones-Kamaunu, Third Assistant Manager, Safeway
- Phone: (808) 636-3370
- Email: Jamelia.jk3@gmail.com
Miriam Ha, Grocery Manager, Safeway
- Phone: (808) 724-5816
Timeline
Armed Vault Custodian
Loomis Armored US
02.2023 - Current
Security Guard
Ko'olau Ballrooms & Conference Center
03.2021 - Current
Lead Clerk
Safeway
09.2020 - 12.2022
Cashier
Kaneohe Bakery
08.2017 - 03.2020
Associate of Arts - Associate's Degree
Windward Community College
High School Diploma -
James B. Castle High School
- Guard Card (March, 2023)
- Certificate of Completion: Cyber Security (December, 2023)
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