Bryson R. Burgess
Johnson City,Tennessee
Overview
10
10
years of professional experience
Work History
Support Services Liaison
Ballad Health
Johnson City, TN
07.2022 - Current
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Monitored the transport board to make sure every run was done in a timely order.
- Delivered quarterly statistical reports to board management
- Used my judgment to help keep hospital in a flowing state.
Social Media Marketer
Tri-Cities, Tennessee
08.2020 - Current
- Looked for industry trends using online sources to boost sales and company views
- Pushed for operational changes that resulted in net savings and higher profit margins
- Planned and created video content for the client's website and social media
- Helped build and maintain websites for two businesses
- Multiple Locations
Patient Transporter
Ballad Health
Johnson City, Tennessee
11.2019 - 07.2022
- Built communication skills by talking to over 100 people a week.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Adhered strictly to HIPAA regulations concerning confidentiality of patient information.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
Cashier/Assistant Manager
Winged Deer Park
Johnson City, Tennessee
05.2014 - 08.2018
- Helping come up with ideas to boost sales
- Worked with the team to improve efficiency on various projects
- Maintaining professional relationships among suppliers and vendors in the area
- Ensured inventory counts stayed within the monthly levels and that financial data was collected in accordance with the budget
- Leading the team to complete their assign duty, pushing them to stay on time, and meet deadlines
Education
Bachelor of Science - Marketing Management
East Tennessee State University
Johnson City, Tennessee01.2023
Skills
- Team Building
- Excellent verbal communication
- Advertising
- Staff training
- Customer service
- Proficiency in Microsoft Suite
- Team management
Community Service
Coached a recreational league soccer team for college kids throughout Johnson City, helped coach and take care of children at a basketball camp for our local high school, and taking money at basketball games at the front door during their Christmas tournaments for the Boys and Girls Club. Also, helping box clothes, toys and healthcare items for children overseas at our local church, packaging canned goods throughout the years for hurricane victims all over the U.S.
Timeline
Support Services Liaison
Ballad Health
07.2022 - Current
Social Media Marketer
08.2020 - Current
Patient Transporter
Ballad Health
11.2019 - 07.2022
Cashier/Assistant Manager
Winged Deer Park
05.2014 - 08.2018
Bachelor of Science - Marketing Management
East Tennessee State University
Similar Profiles
Lori A. PetersonLori A. Peterson
Patient Service Representative at Ballad Health, Ballad Health Medical Associates, CVA Heart InstitutePatient Service Representative at Ballad Health, Ballad Health Medical Associates, CVA Heart Institute
Will MooneyWill Mooney
Registered Nurse, Intensive Care Unit at Ballad HealthRegistered Nurse, Intensive Care Unit at Ballad Health
Alyssa AcostaAlyssa Acosta
Registered Nurse, Emergency Department at Ballad HealthRegistered Nurse, Emergency Department at Ballad Health
Jessica HurdJessica Hurd
Registered Nurse at Ballad HealthRegistered Nurse at Ballad Health
Lennon WhiteLennon White
Barista at Food City & StarbucksBarista at Food City & Starbucks