Summary
Overview
Work History
Education
Skills
Truck restorations
Timeline
Generic

Bryson Fields

Manila,AR

Summary

Adept at elevating customer experiences, I leveraged my expertise in CRM software and critical thinking at AutoZone to significantly enhance customer loyalty. My diverse background, including roles in landscaping and farming, has honed my problem-solving abilities, ensuring meticulous attention to detail and a commitment to excellence in every task undertaken.

Overview

3
3
years of professional experience

Work History

Customer Satisfaction Representative

AutoZone
06.2023 - 05.2024
  • Demonstrated expertise in company policies and procedures to provide accurate information and guidance to customers.
  • Assisted new team members with onboarding and training processes, fostering a supportive work environment for all staff members.
  • Increased customer loyalty through personalized service, attentive listening, and empathy during interactions.
  • Conducted regular reviews of customer accounts to ensure accuracy and address any discrepancies proactively.

Landscaper

Doctors Office
03.2022 - 08.2022
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

Farm Hand

Farmer
06.2021 - 08.2021
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
  • Performed regular maintenance to keep farm equipment in safe working order.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.

Education

High School Diploma -

Manila High School
Manila, AR
05.2024

Skills

  • Complaint Handling
  • Social Media Monitoring
  • CRM Software
  • Customer Service
  • Critical Thinking
  • Problem-solving abilities
  • Problem Resolution
  • Product Knowledge

Truck restorations

I enjoy taking older vehicles and mechanically working on them and restoring them to make them look and run like new.

Timeline

Customer Satisfaction Representative

AutoZone
06.2023 - 05.2024

Landscaper

Doctors Office
03.2022 - 08.2022

Farm Hand

Farmer
06.2021 - 08.2021

High School Diploma -

Manila High School

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Bryson Fields