Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryson Madrid

Kingsville,TX

Summary

Customer service expert with proven ability to train employees and improve team performance. Skilled in monitoring metrics and providing actionable feedback to drive operational success. Committed to fostering collaboration and enhancing overall productivity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
Kingsville, Texas
06.2024 - Current
  • Trained new crew members on safety protocols and operational procedures.
  • Monitored crew performance, delivering constructive feedback during training sessions.
  • Demonstrated proper equipment usage to ensure adherence to safety standards.
  • Collaborated with management to identify and address training needs.
  • Maintained cleanliness and organization of dining area and kitchen.
  • Handled cash register transactions accurately and efficiently.
  • Served food promptly to enhance guest experiences.
  • Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.

Sales and Repair Technician

R&R Appliances
Kingsville, Texas
06.2020 - Current
  • Achieved success for family business through exceptional sales and repair services.
  • Documented service requests and repair details to maintain accurate records.
  • Resolved customer complaints swiftly and effectively.

Education

High School Diploma -

H.M. King High School
Kingsville, TX
05-2025

Skills

  • Customer service
  • Employee training
  • Team collaboration
  • Sales techniques
  • Time management
  • Problem resolution
  • Cash handling
  • Cleaning and sanitation
  • CPR/First aid certified

Certification

American Course Academy, LLC Texas Food Handler Certified (2024-2026)

Phlebotomy Technician Certified (2024)

EKG Technician Certified (2024)

Patient Care Technician Certified (2025)

Medical Assistant Certified (2025)

Timeline

Crew Trainer

McDonald's
06.2024 - Current

Sales and Repair Technician

R&R Appliances
06.2020 - Current

High School Diploma -

H.M. King High School

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