Bryson Mungia
Temple,Texas
Summary
Dynamic and results-oriented professional with experience at H-E-B Plus, adept in data processing and prioritizing orders. Demonstrated excellence in customer service and performance improvement, boosting efficiency by a significant percentage. Proven ability to maintain high satisfaction ratings through attention to detail and an upbeat attitude.
Overview
2
2
years of professional experience
Work History
Personal Shopper
H-E-B Plus
06.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Monitored service after sale and implemented quick and effective problem resolutions.
CAP 2 Stocker
Walmart
07.2022 - 05.2023
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Aided in preparing store for inventory counts by conducting pre-count audits, organizing backroom storage, and verifying product labels for accuracy.
- Supported loss prevention efforts by conducting regular inventory audits and reporting any suspicious activities or discrepancies.
- Maintained a positive attitude during high-pressure situations or extended work hours, providing consistent quality performance throughout various stocking tasks.
- Enhanced store appearance by maintaining well-organized shelving units and ensuring products were accurately priced and labeled.
- Facilitated smooth unloading process of delivery trucks, verifying shipment contents against invoices, and organizing products for efficient storage in the backroom or immediate placement on sales floor.
- Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency [Number]%.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
Education
High School Diploma -
Belton High School
Belton, TX06-2022
Skills
- Data processing
- Data entry software
- Report preparation
- Data collection and reporting
- Performance improvement
- Staff assistance
- Attention to detail
- Planning and organization
- Decision-making
- Customer service
Timeline
Personal Shopper
H-E-B Plus
06.2023 - Current
CAP 2 Stocker
Walmart
07.2022 - 05.2023
High School Diploma -
Belton High School
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