Results-driven professional with over 5 years of leadership and team management experience in customer-facing roles. Skilled in sales, client relationship management, and event promotion. Known for increasing engagement, delivering exceptional service, and driving revenue through creative solutions and strong communication. Committed to long-term career growth in a performance-based environment.
Promoted club events and increased participation in leagues and camps.
Built strong member relationships and identified upsell opportunities in merchandise and services.
Managed monthly couples league and weekly ladies league, boosting attendance and member retention.
Oversaw retail inventory and assisted with sales floor merchandising and displays.
Delivered excellent service while solving member concerns quickly and professionally.
Maintained high service standards in bag drop, cart staging, and practice facilities.
Prepared course each morning for daily member play and events.
Operated mowers and other equipment as part of maintenance crew.
Led teams on specialized course projects and grounds enhancements.