Innovative and strategic-thinker with experience in business growth, sales, marketing, and data analysis. Collaborative team player with a talent for networking and partnership development. Professional with experience growing business opportunities. Strategic-thinker with superb skills in research, sales and marketing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
Travelers Insurance
2420 Lakemont Ave Orlando Florida 32814
07.2022 - Current
Investigated and evaluated insurance claims to determine coverage and liability.
Negotiated settlements with claimants and other parties involved in claims process.
Communicated with customers and provided excellent service and support.
Maintained accurate records and documentation.
Trained other claims staff members on proper handling and evaluation of injury claims.
Investigated and assessed damage to property and reviewed property damage estimates.
Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
Prepared summaries of damage, payments, and policy coverage.
Analyzed information gathered by investigations to report findings and recommendations.
Researched and analyzed policy contracts to verify proper payment of claims.
Verified insurance claims and determined fair amount for settlement.
Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
Examined claims forms and other records to determine insurance coverage.
Evaluated insurance policies and analyzed damages to determine coverage.
Certified Loan Signing Agent
Brokered
10.2021 - 11.2022
Reviewed loan agreements to verify completeness and accuracy according to applicable policies
Developed and maintained relationships with customers, lenders and other third parties.
Interacted with clients to prepare necessary documentation.
Evaluated loan requests and documents to verify accuracy and completeness.
Assisted customers with completing loan applications and other paperwork.
Compiled closing packages for drafting and presentation accuracy.
Prioritized and organized tasks to efficiently accomplish service goals
Provided excellent service and attention to customers when face-to-face or through phone conversations
Met with applicants to obtain information for loan applications and answer questions about processes.
Procurement Analyst
Chandler Law Group
03.2021 - 08.2021
Managed internal database for updates and content changes
Coordinated transportation and logistics operations for procurement team, ensuring timely delivery of goods and services.
Analyzed market trends and identified opportunities to optimize supply chain operations, resulting in 10% reduction in costs.
Developed and maintained relationships with vendors, negotiating pricing and contract terms to drive cost savings.
Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
Maintained internal inventory of supplies and equipment.
Collaborated on and led master data initiatives to improve processes
Coordinated operations, adhering to tight schedules and deadlines
Automated office operations, managed client correspondence and supplied record tracking and data communication services.
Entrepreneur
IM Academy
05.2019 - 05.2021
Sourced initial funding to get business up and running while planning initial structure and making strategic first hires
Mapped income generating strategies to grow revenue.
Reduced operational risks while organizing data to forecast performance trends.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Assisted in recruiting, hiring and training of team members.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Retail Store Associate
Hibbetts Sports
01.2019 - 08.2019
Managed inventory levels and ensured on-time delivery of products, reducing lead times by 20%.
Approached browsing customers to initiate conversations to determine buying preferences.
Preserved revenue streams by utilizing strong communication and negotiation skills.
Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Used POS system to process sales, returns, online orders, and gift card activations.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
Approached browsing customers to initiate conversations to determine buying preferences
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard- to-find merchandise at diverse locations
Preserved revenue streams by utilizing strong communication and negotiation
Education
Bachelor of Science - Exercise Science
University of Central Florida
12.2023
Associate of Arts - General Studies
Pensacola State College
08.2021
Skills
Management planning and coordination
Supply chain management
Vendor management
Process improvement
Customer service
Sales and marketing
Networking and partnership development
Team Development
Product Sales
Business Planning
Customer Service
Retail transactions processing
Networking and Partnership Development
Process Improvement
Content Management Expertise
Working Collaboratively
Work Ethic
Critical Thinking
Certification
CIE - Certified Insurance Examiner
CNP - Certified Notary Public
Licensed Loan Signing Agent
CPR Certified
Additional Information
Ex-Athlete, grew up playing team sports specifically football as I aged learned how to be professional and work as a team to accomplish a common goal; was able to face and overcome adversity.
Multi instrument player (piano, clarinet/bass clarinet, drums, guitar)
Fitness wealth
Fitness Enthusiast
Actively have pursued and accomplished fitness goals for 9 years.