Experienced production scheduler with expertise in capacity planning, workflow coordination, and Excel reporting. Skilled at resolving scheduling conflicts, analyzing logs, and keeping crews, equipment, and customer needs aligned.
Overview
12
12
years of professional experience
Work History
Lead Production Scheduler
Rainbow Treecare
Minnetonka, Minnesota
04.2024 - 09.2026
Analyzed data from various sources to make informed decisions regarding production schedules.
Resolved scheduling conflicts among customer needs, crew availability, and equipment readiness.
Ensured effective scheduling by addressing conflicts between customer needs and crew availability. by balancing customer needs, crew availability, and equipment readiness.
Coordinated Rainbow Treecare crew schedules with customer appointments and field priorities.
Managed Rainbow Treecare crew schedules around customer appointments and field priorities.
Reviewed procedures and proposed improvements to enhance efficiency.
Assessed existing procedures and proposed process improvements as needed.
Participated in regular meetings with management staff to discuss performance metrics and goals.
Used daily system logs to document production information, discussing issues with management.
Quickly addressed production-phase issues, resolving equipment malfunctions and staff problems.
Responded to production-phase issues promptly, resolving equipment malfunctions and staff problems.
Production phases stayed on track through quick resolution of equipment malfunctions and staff problems.
Production phases stayed on track through quick resolution of equipment malfunctions and staff problems.
Autism Paraprofessional
Highland Elementary School
Columbia Heights , MN
09.2025 - 03.2026
Supported students with autism during classroom routines and school activities.
Helped implement behavior support plans under guidance from Amergis Staffing school teams.
Assisted teachers with individualized instruction and daily lesson preparation.
Tracked student behavior and shared updates with special education staff.
Applied de-escalation techniques during challenging behaviors and transitions.
Recorded observations and student progress for classroom and support plans.
Reinforced social skills practice and peer interaction in learning settings.
Helped keep safe, structured environments during Amergis Staffing assignments.
Worked with team of professionals to carry out educational action plans for special needs and at-risk students.
Attended trainings on effective support for individuals on the autism spectrum.
Taught students with learning disabilities, ADHD, ADD, and autism.
Delivered one-on-one instruction to students with autism spectrum disorders in classroom setting.
Supported teachers with evidence-based instructional strategies for students with autism spectrum disorders.
Took part in school-wide initiatives that promoted inclusion for all learners.
Joined team meetings to review assessments, treatment plans, and educational programming for identified children.
Supported IEP goals and objectives through ongoing monitoring and follow-up.
Used positive reinforcement such as verbal praise or tangible rewards when appropriate.
Front Desk Receptionist
Walser Nissan
Burnsville, Minnesota
07.2023 - 10.2024
Greeted Nissan dealership guests and guided visitors to sales and service departments.
Collected messages and passed customer requests to sales and service teams.
Resolved guest questions with professional service and calm communication.
Answered incoming calls, redirected callers to appropriate personnel or department, and took messages as needed.
Provided prompt customer service by responding to inquiries via phone or email in professional manner.
Performed data entry into computer systems to maintain accurate customer records.
Handled payment processing and provided customers with receipts, proper bills, and change.
Special Education Paraprofessional
Spero Academy
Minneapolis, Minnesota
02.2018 - 06.2021
Supported special education teachers at Spero Academy with daily classroom routines.
Applied IEP accommodations and adjusted assignments for varied learner needs.
Reinforced behavior plans through calm redirection and consistent student support.
Assisted with small-group instruction in reading, math, and language arts.
Tracked student progress and recorded observations for special education staff.
Provided one-on-one instruction to students needing extra help with learning tasks.
Offered emotional support during difficult moments and crisis situations involving students.
Encouraged independent thinking, problem solving, and self-advocacy skills among students.
Monitored student behavior to maintain safe, positive learning environment.
EBD Paraprofessional
I.S.D. 917
Apple Valley, MN
02.2015 - 12.2017
Supported EBD students in ISD 917 special education classrooms.
Reinforced IEP goals during daily instruction and behavior support.
Tracked student behavior and used calm de-escalation techniques.
Helped teachers with lesson materials and classroom routines.
Redirected students to follow district behavior expectations.
Supervised students during transitions, lunch, and related services.
Recorded student behaviors and shared observations with staff.
Worked with school teams to support individualized learning plans.
Helped create safe, supportive learning environment for all students.
Observed student needs through academic performance and behavior.
Used crisis management interventions when needed with de-escalation techniques.
Completed functional behavior assessments to identify antecedents, consequences, and triggers of challenging behaviors.
Led small group instruction for social skills development and conflict resolution.
Taught self-advocacy skills and coping strategies for emotion management.
Helped implement positive behavior supports for targeted behaviors.
Prepared materials needed for lessons or activities.
Delivered direct instruction in classroom setting using evidence-based strategies.
Partnered with teachers and other school personnel to create behavioral intervention plans.
Server
Olive Garden
Burnsville, Minnesota
05.2015 - 10.2017
Greeted guests and shared Olive Garden menu suggestions.
Entered food and beverage orders through POS system.
Delivered soup, salad, breadsticks, and entrees to dining tables.
Relayed special requests and order changes to kitchen staff.
Checked guest satisfaction and resolved dining room concerns.
Processed payments and balanced guest checks accurately.
Refilled beverages and kept dining areas ready for service.
Followed food safety standards and restaurant service procedures.
Provided strong customer service to support guest satisfaction.
Completed opening and closing duties, including dining area setup and supply restocking.
Recorded customer orders accurately and in a timely manner.
Used POS terminals to enter orders, split bills, and calculate totals.
Shared enthusiasm and menu knowledge about restaurant products.
Answered guest questions and complaints in a professional manner.
Worked with hosts, bussers, and kitchen staff to prepare for and serve customers.
Front Desk Receptionist
L.A. Fitness
Apple Valley, MN
07.2014 - 10.2017
Welcomed guests and directed traffic to sales and service areas.
Answered multi-line phones and forwarded calls to correct staff.
Checked visitors in and verified required paperwork at front desk.
Collected messages and passed customer requests to sales teams.
Supported cashier duties and handled basic customer payments.
Handled guest questions with calm, professional service.
Greeted customers warmly and helped create positive first contact.
Kept reception area organized and responded to guests quickly.
Resolved customer complaints or issues promptly using established protocols.
Explained policies and procedures clearly to visitors.
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Principal Production Planner/Production Scheduler at Northrop Grumman Propulsion SystemsPrincipal Production Planner/Production Scheduler at Northrop Grumman Propulsion Systems