Bryton Chuchran
Saratoga Springs,United States
Summary
Proven problem-solver and compassionate communicator, I excelled at FatCats by enhancing customer loyalty and at Point Meadows by boosting patient engagement. My expertise in customer service and critical thinking, coupled with a knack for active listening, led to significant improvements in client and patient satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
FatCats
04.2023 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Nursing Assistant
Point Meadows Long Term Healthcare Facility
01.2023 - 04.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
High School Diploma -
Westlake
Saratoga Springs, UT05.2022
Licensed - Certified Nursing Assistant
Mtech
05.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Follow-up skills
Other
Served a Church Mission in Sydney Australia
April 2023 - September 2024
Timeline
Customer Service Representative
FatCats
04.2023 - 08.2023
Nursing Assistant
Point Meadows Long Term Healthcare Facility
01.2023 - 04.2023
High School Diploma -
Westlake
Licensed - Certified Nursing Assistant
Mtech
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