Proven IT Manager at Filterbuy, adept in IT Asset Management and fostering customer satisfaction, streamlined IT operations, and reduced downtimes. Expert in technical troubleshooting and disaster recovery, achieving significant operational improvements. Skillfully managed vendor relationships and led cross-departmental collaborations, enhancing IT infrastructure and security. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.