Open To Work
BRYTT PAULSON
BrightStar Solar (formerly Apricot Solar)
Clovis,CA
Work Preference
Desired Job Title
Sales Operations ManagerEnergy ConsultantEnergy Consultant |Store Manager
Work Type
Full TimePart TimeContract WorkGig WorkConsulting
Location Preference
On-SiteRemoteHybrid
Location:
Clovis, CAFresno, CA
Open to relocation:
No
18
years of professional experience
Results-driven operations leader with 17+ years of experience enhancing business performance and leading cross-functional teams in retail and renewable energy. Expertise in project execution, operational reporting, and customer success. Committed to driving growth and elevating customer experience through effective leadership and operational strategies.
Work History
Sales Operations Manager
3 Years 3 Months- Improved realization rate from 60% to nearly 80%, contributing to increased financial performance.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Facilitated the successful execution of nearly 1000 projects through PTO, maintaining alignment with strategic operational goals and timelines.
- Facilitated resolution of customer inquiries through multiple communication channels to enhance customer satisfaction.
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
- Directed three Operations Coordinators to enhance team performance.
Energy Consultant
6 Months- Consistently closed approximately 10–15 residential solar projects per month.
- Assessed homeowners' needs, conducted comprehensive energy audits, identified savings opportunities and provided tailored recommendations for financing options and solar systems.
- Cultivated strong customer relationships through a personalized consultative selling strategy.
- Improved customer satisfaction rates by consistently delivering professional consultations and timely follow-up support.
Energy Consultant |
2 Years 4 Months- Generated 45 qualified leads in 60 days, contributing to pipeline growth.
- Conducted comprehensive site assessments to determine optimal solar system designs..
- Analyzed client energy usage patterns to recommend tailored solar solutions.
- Educated clients on solar technologies, benefits, and financing options available.
- Acknowledged for exceptional contributions to team success.
Store Manager
10 Years- Managed multiple locations, including locations exceeding $100K in monthly revenue.
- Guided teams of 4 to 12 employees to achieve store goals.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Assisted in conducting interviews for new hires. Supported training and development of employees. Coached team members to enhance their skills.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Education
High School Diploma
Skills
Pipeline management
Project Management
Process Improvement
Operations Management
Sales coaching
Sales process optimization
Sales training
Staff training
Sales Analytics
CRM Optimization
Career Highlights
- Increased project realization from 60% to nearly 80%.
- Managed nearly 1,000 residential solar projects.
- Recovered approximately 100 at-risk projects.
- Supported operations for 60 sales representatives and supervised 3 Operations Coordinators.
- Built executive reporting and KPI dashboards.
- AT&T; President's Club recipient and multi-time top-performing Store Manager.
Timeline
Sales Operations Manager
BrightStar Solar (formerly Apricot Solar)
05.2023 - CurrentRead More
Energy Consultant
All Sun Solutions
07.2021 - 01.2022Read More
Energy Consultant |
BrightWorld Solar
01.2019 - 05.2021Read More
Store Manager
Spring Communications (AT&T)
11.2008 - 11.2018Read More
Clovis High School
High School Diploma
Read More