Results-driven professional with extensive experience in operations management. Skilled in efficient multi-tasking and relationship building, ensuring compliance with safety regulations and enhancing service delivery to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
General Manager
Cantina Anejo
Gainesville, FL
09.2023 - 02.2026
Oversaw daily operations, ensuring efficient service delivery and adherence to quality standards.
Established operational workflows that improved service speed while maintaining high-quality standards.
Monitored compliance with health and safety regulations, ensuring safe dining conditions for customers and staff.
Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Scheduled over 100 employees for shifts, taking into account customer traffic and employee strengths.
Operations Manager
Original American Kitchen
Gainesville, FL
08.2022 - 09.2023
Supervised operations staff and kept employees compliant with company policies and procedures.
Facilitated smooth collaboration between departments through clear communication channels.
Coordinated inventory management systems to maintain optimal stock levels and reduce waste.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Barback
White Buffalo
Gainesville, FL
08.2020 - 05.2022
Maintained cleanliness and organization of bar area to ensure efficient service flow.
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.