Buck Bernier
Rochester,MA
Summary
Dynamic Alarm Technician with proven expertise with 9+ years experience with Alarm New England in installing and servicing advanced alarm systems. Skilled in system troubleshooting and enhancing system reliability. I also excel in professional communication and problem-solving. Trained junior technicians, fostering team efficiency while ensuring compliance and safety in all installations. I am proficient in both fire and burglary systems. Capable of working on camera and access control systems.
Overview
10
10
years of professional experience
Work History
Alarm Technician
Alarm New England
Rocky Hill, Connecticut
10.2016 - Current
- 9+ years working for Alarm New England
- Able to quickly and efficiently install Alarm systems.
- Troubleshot and resolved various fire and burglary system issues, ensuring customer satisfaction and system reliability.
- Inspected residential and commercial burglary and fire alarm systems annually, ensuring compliance and operational effectiveness.
- Supported urgent alarm system concerns on-call, delivering timely resolutions to enhance customer safety.
- Have worked on Alarm.com camera and Access control systems and some other systems of the same type. Mostly Alarm.com
- Familiar with Honeywell, DSC, Qolsys, FireLite, Silent Knight panels mostly. Have worked on FBI, GE Concord, FCI, Alarm.com camera/access control systems, 3xLogic camera systems as well
Education
High School Diploma -
New Bedford High School
New Bedford, MA06-2008
Skills
- Alarm system installation
- Fire Alarm inspections
- Familiarity with Security panels
- Familiarity with Fire Alarm panels
- System troubleshooting
- Customer relationship management
- Attention to detail
- Effective communication
- Field service experience
- Fire and Burglary system programming
Timeline
Alarm Technician
Alarm New England
10.2016 - Current
High School Diploma -
New Bedford High School