Summary
Overview
Work History
Education
Skills
Timeline
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Buffy Carter

Kansas City,United States

Summary

Proven leader at the University of Kansas Health System, adept in data entry and fostering teamwork. Excelled in streamlining payment processes, enhancing team efficiency, and training new staff. Demonstrates exceptional problem-solving and organizational skills, ensuring meticulous attention to financial details and customer account accuracy.

Overview

24
24
years of professional experience

Work History

PFS Representative-Lead

University Of Kansas Health System
Kansas City, KS
10.2018 - Current

Download work assignments and assign the team workflow for the day.

Work the Unmatched report-releasing payments in USB or sending payment details to other Entities within the company.

Help the team with payment postings or help them locate EOBs for posting.

Help resolving pending items or questions on how to post payments.

Working emails to resolve missing payments or to review why a payment was or wasn't posted to an account.

Work with the Bank on missing payment information.

Train new employees.

PFS Representative

University of Kansas Health Systems
Kansas City, KS
11.2013 - 10.2018

Posting manual and electronic payments into Sms and into Epic.

Learned to post PPay payments, bad debt payments, CC files.

Helped resolve balance issues.

Backed up the Lead duties while on vacation.

Helped team members with additional work loads.

Pf

University Of Kansas Health System
Kansas City, KS
12.2008 - 11.2013

Follow up with Medicare and Medicaid claims.

Called to check on when claims would be paid.

Appealed claim denials for payment.

Sent in additional items that the payer requested.

Accounts Payable Clerk

Fansteel/Wellman Dynamics
Creston, IA
01.2001 - 12.2008

Match, code, and entered invoices for payment.

Processed checks for vendors.

Typical copying, filing,and data entry duties.

Posting GL items for month end process.

Worked closely with vendors on issues regarding inventory and payments.

Helpful to other departments when needed.

Education

Bachelor Of Science - Office Information Systems

Northwest Missouri State University
Maryville, MO
12.2000

Associate Degree In Arts And Science -

Southwestern Community College
Creston, IA
05.1997

Skills

  • Call center experience
  • Data entry proficiencies
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Updating Customer Accounts
  • Reliability
  • Active Listening
  • Organizational Skills
  • Relationship Building
  • Microsoft Office

Timeline

PFS Representative-Lead

University Of Kansas Health System
10.2018 - Current

PFS Representative

University of Kansas Health Systems
11.2013 - 10.2018

Pf

University Of Kansas Health System
12.2008 - 11.2013

Accounts Payable Clerk

Fansteel/Wellman Dynamics
01.2001 - 12.2008

Bachelor Of Science - Office Information Systems

Northwest Missouri State University

Associate Degree In Arts And Science -

Southwestern Community College
Buffy Carter