Summary
Overview
Work History
Education
Skills
Timeline
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Maritza Tapia

Azusa,CA

Summary

As a highly driven college student with hands-on management experience, I have consistently demonstrated my ability to excel under pressure and lead teams effectively. While maintaining a strong academic record, I held two management positions and successfully balanced working two jobs during college, showcasing my exceptional time management and dedication. With a proven track record in leadership, team coordination, and problem-solving, I am eager to bring my skills and relentless work ethic to your organization to drive results and exceed expectations.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

AutoZone
Covina, CA
08.2022 - Current
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Receptionist

Leo Brown's Complete Auto Care
Covina, CA
04.2023 - 08.2023
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Key Holder/Assistant Manager

99 Cent Store
Glendora, CA
06.2020 - 04.2022
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.

Education

High School Diploma -

Azusa High School
Azusa, CA
06-2020

Some College (No Degree) - Mechanical Engineering

Citrus College
Glendora, CA

Skills

  • Stock management
  • Scheduling coordination
  • Attention to detail
  • POS system operations
  • Valid college courses/ speech classes
  • Database management
  • Bilingual (fluent Spanish speaker and reader)
  • Outlook
  • 10 Keys typing lesson
  • Microsoft applications (Word, Windows, Office, etc)
  • Diverse mentality
  • Google Applications (Slides, Docs, Photos, etc)
  • Customer Service (5 Years)
  • Time management

Timeline

Receptionist

Leo Brown's Complete Auto Care
04.2023 - 08.2023

Assistant Store Manager

AutoZone
08.2022 - Current

Key Holder/Assistant Manager

99 Cent Store
06.2020 - 04.2022

High School Diploma -

Azusa High School

Some College (No Degree) - Mechanical Engineering

Citrus College
Maritza Tapia