Summary
Overview
Work History
Education
Skills
Timeline
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Bunni Niblett

Midland,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.


Overview

12
12
years of professional experience

Work History

Sales

Paul Evans Flooring And Design
Midland, United States
08.2019 - Current
  • Designed Kitchens and Floor plans for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Completed orders and organized product deliveries to meet customer timetables.

Sales Associate Team Leader

Dillard's
Midland, Texas
08.2012 - 06.2019
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Processed product returns and assisted customers with other selections.

Merchandiser

Reeves County Hospital
Pecos , TX
07.2010 - 07.2012
  • Stocked hospital room and offices.
  • Inventoried all stock.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Verified products appeared at correct locations in proper quantities.


Education

High School Diploma -

Seagraves High School
Seagraves, TX
05.1996

Skills

  • Sales Quota Management
  • Sales Records Management
  • Bid Request Management
  • Sales Statistics Analysis
  • Team Recruiting and Onboarding
  • Customer Service and Assistance
  • Customer Billing
  • Retail Knowledge
  • Onsite Visits

Timeline

Sales

Paul Evans Flooring And Design
08.2019 - Current

Sales Associate Team Leader

Dillard's
08.2012 - 06.2019

Merchandiser

Reeves County Hospital
07.2010 - 07.2012

High School Diploma -

Seagraves High School

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Bunni Niblett