Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alainna Abbey

Columbus,OH

Summary

Results-driven sales professional with over 4 years of experience exceeding sales targets in the retail industry. Proven track record of consistently meeting and exceeding customer expectations, building strong client relationships, and driving revenue growth. Skilled in identifying market trends, developing effective sales strategies, and closing deals. Possess excellent communication and negotiation skills, as well as a strong ability to work collaboratively in a fast-paced environment. Seeking to leverage my sales expertise to deliver impactful results for a dynamic organization.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Massage Envy
11.2024 - Current
  • Collect fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Scheduled, coordinated and confirmed appointments.

Love Sac

Sales Associates
08.2024 - Current
  • Help manage Deliver services to customer locations within specific timeframes.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.

Sale Associate

Build a Bear
02.2024 - 11.2024
  • Provided exceptional customer service by greeting customers, answering product-related questions, and recommending merchandise to meet their needs
  • Assisted with inventory management, including restocking shelves, organizing merchandise displays, and processing incoming shipments
  • Collaborated with parents and caregivers to address individual needs and concerns of each child
  • Ensured a safe and engaging environment for children

Sales Associate

Water Beds and Stuff
02.2024 - 11.2024
  • Assisted customers in selecting the perfect bed based on their preferences and needs, resulting in high customer satisfaction ratings.
  • Collaborated with team members to maintain a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Processed transactions accurately and efficiently, ensuring smooth and seamless checkout experiences for customers.

Sale Associate

Victoria Secret's
02.2021 - 01.2024
  • Collaborated with team members to meet and exceed sales goals and provide exceptional customer service
  • Collaborated with team members to create engaging product displays and promotions
  • Maintained a clean and organized work environment to enhance a good working frame
  • Implemented efficient inventory management system to optimize stock levels and reduce wastage

Manger

Jets Pizza
05.2020 - 04.2023
  • Oversaw all aspects of pizza production, including ingredient sourcing, recipe development, and quality control
  • Managed a team of pizza makers and kitchen staff, assigning tasks and ensuring smooth operations
  • Implemented cost-saving measures to improve profitability without compromising on food quality
  • Worked closely with suppliers to maintain inventory levels and negotiate pricing for ingredients
  • Provided excellent customer service, handling inquiries, feedback, and resolving any issues promptly and professionally

Front Desk

Massage Envy
01.2020 - 02.2021
  • Greeted and assisted guests in a professional and friendly manner at the front desk
  • Managed check-ins and check-outs efficiently, ensuring a smooth process for guests
  • Answered phone calls and provided information to guests or transferred them to the appropriate departments
  • Handled reservations and cancellations, updating the booking system accurately
  • Maintained a neat and organized front desk area, including arranging brochures and keeping supplies stocked

Education

Bachelor's - Homeland Security

Keiser university
Fort Lauderdale, Florida

Skills

  • Adaptability
  • Creativity
  • Time management
  • Problem solving
  • Computer literacy
  • Writing

Timeline

Front Desk Receptionist

Massage Envy
11.2024 - Current

Love Sac

Sales Associates
08.2024 - Current

Sale Associate

Build a Bear
02.2024 - 11.2024

Sales Associate

Water Beds and Stuff
02.2024 - 11.2024

Sale Associate

Victoria Secret's
02.2021 - 01.2024

Manger

Jets Pizza
05.2020 - 04.2023

Front Desk

Massage Envy
01.2020 - 02.2021

Bachelor's - Homeland Security

Keiser university

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