Summary
Overview
Work History
Education
Skills
Golf, Fishing and Boating
Additional Information
Affiliations
Timeline
OfficeManager
Burchell Barrett

Burchell Barrett

Killeen,TX

Summary

Accomplished Digital Training Management System Manager with a proven track record in the United States Army, enhancing IT security and incident management. Skilled in fostering teamwork and collaboration, I've driven continuous improvement initiatives, significantly boosting operational efficiency. Expert in application support and adept at leading high-performing teams to exceed organizational goals. Systems Manager skilled at troubleshooting and resolving system problems in order to maintain maximum business productivity. Good at integrating information from different data centers in cluster arrangements. Solid understanding of both hardware and software components. Dynamic System Executive with 5 years managing enterprise-scale technical asset deployments. Trusted to oversee multi-site and multi-national system integration and transformation efforts. Dedicated to providing smooth, uninterrupted uptime for operationally vital equipment and personnel. Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful three-year record of building positive relationships with internal and external military contractors. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience

Work History

Digital Training Management System Manager

United States Army
04.2023 - Current
  • Designed backup strategies which ensured minimal operational impact during disaster recovery scenarios.
  • Maintained up-to-date knowledge of industry trends and emerging technologies, applying insights to drive continuous improvement initiatives within the organization.
  • Championed best practices in change management processes to ensure smooth transitions during system upgrades or replacements.
  • Conducted thorough audits of existing systems, identifying areas for improvement and implementing strategic updates accordingly.
  • Led training sessions on new software applications, empowering employees to utilize technology effectively in their daily tasks.
  • Evaluated competing technology solutions by conducting thorough research and analysis, ensuring informed decision-making in line with organizational goals.
  • Provided technical support and guidance to users, fostering a strong customer-centric culture within the organization.
  • Kept computer systems operating at optimal performance levels.
  • Created and maintained policy documentation on troubleshooting systems, detailing best practices and inherent goals.
  • Provided remote troubleshooting and support for users.
  • Oversaw development and implementation of improvements to support network operations.
  • Communicated regularly with customers concerning data exchange and technology integration.

Brigade Master Driver Manager

United States Army
04.2023 - Current
  • Developed strong relationships with clients through clear communication and professional demeanor.
  • Ensured compliance with federal, state, and local regulations, keeping accurate records of hours driven and vehicle maintenance.
  • Reduced late deliveries by closely monitoring routes in real-time; provided alternate routing options when necessary.
  • Enhanced route optimization, reducing fuel consumption and total drive time.
  • Maximized load capacity by overseeing loading procedures; ensured balanced distribution across entire fleet of vehicles.
  • Updated management on daily operations through detailed reports highlighting successes or areas requiring improvement within the transportation department.
  • Facilitated open communication among team members through regular meetings focused on problem-solving strategies addressing transportation challenges faced by the organization.
  • Provided ongoing coaching to drivers on safe driving techniques, accident prevention measures, and company policies.
  • Collaborated with other departments to address customer concerns or issues promptly, maintaining positive client relationships.
  • Increased operational efficiency through regular evaluation of current processes; implemented changes that led to overall improvements in productivity.
  • Followed all relevant traffic laws and safety regulations.

Company First Sergeant

United States Army
03.2021 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Platoon Sergeant

United States Army
01.2020 - 02.2021
  • Trained, supervised and organized over 47 soldiers and personnel.
  • Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
  • Maintained health, welfare and combat readiness of personnel within platoon.
  • Established a strong team dynamic within the platoon through effective communication and leadership strategies.
  • Prepared and delivered investigative reports and briefings.
  • Analyzed intelligence reports and identified potential tactical threats.
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
  • Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
  • Created contingency plans to address unexpected tactical scenarios.
  • Trained and mentored personnel in combat operations and tactics.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Recognized for exceptional performance as Platoon Sergeant, consistently receiving top ratings on evaluations and commendations from superiors.
  • Increased retention rates among soldiers due to consistent mentoring efforts focused on career development.
  • Served as principal advisor to First Sergeant and Commander.
  • Managed over $ 1.5 Million worth of equipment during garrison and deployment operations.
  • Contributed valuable input during key decision-making processes as an integral member of the command team.
  • Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
  • Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
  • Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.

Senior Instructor

United States Army
11.2016 - 12.2019
  • Collaborated with colleagues to create interdisciplinary lesson plans, enhancing students'' understanding of complex concepts across multiple subjects.
  • Mentored new instructors and provided guidance on effective classroom management strategies and instructional techniques.
  • Developed personalized learning plans for students to address individual needs and improve academic outcomes.
  • Implemented project-based learning initiatives, fostering creativity and critical thinking skills in students.
  • Created and developed lesson plans to meet students' academic needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.

Platoon Sergeant

United States Army
09.2013 - 10.2016
  • Trained, supervised and organized over 60 soldiers and personnel.
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
  • Directed tactical operations in complex and challenging environments.
  • Led team in developing strategic plans to meet operational objectives.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Recognized for exceptional performance as Platoon Sergeant, consistently receiving top ratings on evaluations and commendations from superiors.
  • Implemented physical fitness programs tailored to each soldier''s needs, boosting average platoon fitness scores over time.
  • Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.

Squad Leader /Platoon Sergeant

United States Army
02.2006 - 12.2012
  • Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
  • Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
  • Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
  • Developed tailored training programs to address individual skill gaps, resulting in improved performance across the entire squad.
  • Facilitated coordination between the squad and supporting units, optimizing the use of combined capabilities during high-stakes operations.
  • Provided critical input to higher-level decision-makers during strategic planning sessions based on first-hand experiences from field operations.
  • Trained and mentored personnel in combat operations and tactics.
  • Planned and coordinated tactical movements of personnel and equipment.
  • Recognized for exceptional performance as Platoon Sergeant, consistently receiving top ratings on evaluations and commendations from superiors.
  • Improved operational efficiency with meticulous resource management and logistical planning.
  • Coordinated successful missions through effective communication with adjacent units, higher headquarters, and support elements.
  • Managed over $ 2.7 Million worth of equipment during garrison and deployment operations.
  • Contributed valuable input during key decision-making processes as an integral member of the command team.

Education

Associate of Arts - Computer Science

Central Texas College
Killeen
12.2018

Skills

  • Application support
  • Incident Management
  • Hardware maintenance
  • Server Management
  • Information Security
  • System Integration
  • Analytical Skills
  • Department management
  • Problem-solving aptitude
  • Adaptability
  • Professionalism
  • Goal Setting
  • Excellent Communication
  • Organizational Skills
  • Attention to Detail
  • Time Management
  • Teamwork and Collaboration
  • Data center communication
  • IT Security Management
  • Technical Support
  • Reliability

Golf, Fishing and Boating

I love the outdoors, very competitive with golfing and like the relaxation of fishing. 

Additional Information

I do posses a up to date Secret Security Clearance.

Affiliations

  • United States Marine Corp
  • Oshkosh Defence

Timeline

Digital Training Management System Manager

United States Army
04.2023 - Current

Brigade Master Driver Manager

United States Army
04.2023 - Current

Company First Sergeant

United States Army
03.2021 - 01.2023

Platoon Sergeant

United States Army
01.2020 - 02.2021

Senior Instructor

United States Army
11.2016 - 12.2019

Platoon Sergeant

United States Army
09.2013 - 10.2016

Squad Leader /Platoon Sergeant

United States Army
02.2006 - 12.2012

Associate of Arts - Computer Science

Central Texas College
Burchell Barrett