Burgandi Watson Bodily Injury Adjuster
United States
Summary
Resourceful Bodily Injury Adjuster recognized for high productivity and efficient completion of tasks. Skilled in claims handling, liability assessment, and negotiation, ensuring thorough and fair case resolutions. Excel in communication, problem-solving, and empathy, vital soft skills that enhance performance in managing claimant interactions and facilitating positive outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Experienced Bodily Injury Adjuster
Allstate Insurance
Jacksonville, United States
08.2021 - 12.2024
- Managed caseload effectively, by utilizing early resolutions when applicable.
- Investigated and evaluated property and casualty insurance claims to determine coverage and liability.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Delivered exceptional customer service to clients.
- Established reserve requirements, as necessary, during the processing of the claim, refer claims to the subrogation and Special Investigations Unit, as appropriate.
Claims Associate
State Farm Insurance
Atlanta, United States
09.2012 - 08.2021
- Reviewed and negotiated medical claims payments.
- Specialized in evaluating and settling claims where a vehicle is deemed a total loss due to damage.
- Negotiated total loss settlement amounts with the policyholder, and managed the salvage process, while adhering to state regulations and company policies.
- Estimated the cost of repair, replacement, or compensation for property contents.
Education
Associate - Insurance, Claims
The Institutes
Jacksonville, Florida01.2021
High School Diploma -
Frank H Peterson
Jacksonville, FloridaSkills
- Microsoft Office
- Analytical
- Negotiation
- Detail-oriented
- Task Prioritization
- Excellent Written and Verbal Communication
- Strong Customer Service
Certification
- AIC
- AINS
Timeline
Experienced Bodily Injury Adjuster
Allstate Insurance
08.2021 - 12.2024
Claims Associate
State Farm Insurance
09.2012 - 08.2021
Associate - Insurance, Claims
The Institutes
High School Diploma -
Frank H Peterson
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