Eric Gomez
Tampa,FL
Summary
Bachelors in Business Administration and Management. Experienced at increasing work process efficiency and profitability through functional and technical analysis. Ten plus years of customer service experience. Highly proficient in MS software and computers. Thrive in a team environment and work well with others. Skilled claims professional with strong background in managing bodily injury claims. Adept at evaluating complex cases, negotiating settlements, and ensuring compliance with regulatory standards. Seeking to apply my experience and skilled talents to drive long-term growth and success with your company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bodily Injury Claims Adjuster
GEICO
11.2021 - Current
- Liability Claims Representatives investigate more complex accidents where it's less clear which driver was at fault while providing exceptional customer service. To determine fault, as an adjuster we will evaluate policy records and interview drivers, passengers, and witnesses to uncover the truth. Once the facts are known, Liability Claims Representatives work to settle the claim by negotiating with those who were involved in the accident, competing insurance companies, and sometimes even attorneys.
Online Sales Specialist
Mbs Standoffs
08.2019 - 11.2021
- Online order processor.
- Sales Representative
- Experience building B2B relationships
- E-commerce software knowledge and skills: (Drupal, Odoo, Email Marketing, ship-works, Shopify, Amazon, E-commerce).
- Social Media marketing & knowledge.
- MBS is America’s #1 Source for Aluminum and Stainless Steel Standoff Systems and Sign, Art, Picture and Display Hanging Systems using cables and rods.
Video-Editor
Global Immortal Video Edits
08.2018 - 08.2019
- Slogan:
- Creating Everlasting Memories!
- As a film/video editor, my responsibility is to assemble recorded raw material into an unforgettable finished product.
- Business I started and ran for a year.
Care Staff Manager
HealthRIGHT
10.2016 - 09.2018
- -Organizing, planning and implementing strategy
- -Coordinating operations
- -Ensuring schedules and objectives are met
- -Supervise and motivate staff
- -Create reports, analyze and interpret data
- -Drive recruitment process and training & development
Patient Service Representative
HealthRIGHT
04.2016 - 10.2016
- -Interacting with patients over the phone, updating, verifying and providing excellent follow-up to patient needs.
CSR
General Dynamics Information Technology
08.2015 - 02.2016
- Responsibilities:
- -Customer service: market place health insurance
- Accomplishments:
- -Expanding knowledge
- -Networking
- -NGD software
- -Learned more in Medical insurance
- Skills Used:
- -Customer service
- -Communication
- -Computer knowledge
- -Medical field knowledge
HIM Specialist
HCA Healthcare America
01.2015 - 10.2015
- Responsibilities:
- -Front office data entry
- -Answering phones/ setting up appointments
- -Control of all Medical records
- -Scanning & faxing patient data that doctors, and nurses rely on to perform their jobs
- Accomplishments:
- -Growth within the company
- -Learning more on ECW and medical field / management of patient records
- Skills Used:
- -Computer skills
- -Data entry
- -ECW (Neocolonialism software) / Microsoft office
- -Communication/ phone service skills
- -Email / fax
Front office Medical Office Supervisor
HCA Healthcare America
06.2014 - 10.2015
- -Receptionist/check in & out
- -Front office data entry
- -Answering phones/ setting up appointments
- -Medical records
- -Scanning & faxing records
- -Insurances
- -compliance
- -HIPPA & OSHA
- Accomplishments:
- -Taught new employees job duties
- -Learned many skills not within my job description
- -Gained lots of knowledge in medical field as well as ECW software.
- Skills Used:
- -Computer skills
- -Communication skills
- -Customer service skills from previous experience
- -ECW software/ Microsoft / internet networking
- -Organization
- -marketing/billing
Server/Host/Expo
Applebees Inc
03.2013 - 05.2014
- -Hospitality environment
- -Customer welcoming and service
- -Food runner
- -Restaurant Services
Host
Applebees Inc
10.2010 - 03.2011
- -Hospitality environment
- -Customer welcoming and service
Education
Bachelor's - Business Administration and Management
University of Phoenix-Online Campus
Tampa, FL06.2019
BS - Business Administration and Management
University of South Florida St Petersburg
Saint Petersburg, FL12.2015
Associates - undefined
Hillsborough community college
06.2013
Skills
- Lightroom
- Video Production
- Customer Relationship Management
- Video Editing
- Email Marketing
- CRM
- Digital design
- Sales
- Microsoft office
- Powerpoint
- E-Commerce
- Outlook
- Social Media
- Management
- Word
- EClinicalWorks
- English
- Drupal
- Adobe Creative Suite
- Computer Skills
- Medical Office Experience
- Photography
- Customer Service
- Medical records analysis
- Claims investigation
- Insurance policy coverage knowledge
Certification
- FL 6-20 Adjuster license
- November 2021 to Present
- An individual licensed as a Florida 6-20 All-Lines Adjuster can: Determine the amount of a claim, loss, or damage payable under an insurance contract, or. Settle the claim, loss, or damage.
Groups
- International global impact
- January 2018 to December 2018
- Non-profit organization in-which helping others is what we love to do and the more people involved the better we grow together.
- ”Our main goal is to be out here in the world helping everybody and building relationships with them. To empower people to take care of the environment.
- Links:
- Www.impactglobal.energy
- Instagram.com/impactglobalinternational
- Life leadership
- June 2015 to July 2017
- Self employed business with a team.
Additional Information
- Authorized to work in the US for any employer
- Customer service:
- Communication
- Phone service skills
- Computer skills:
- Data entry
- Computer Repairing, Internet, Networking(cisco)
- Microsoft office
- Digital design, adobe software, video & photo editing
- ECW(medical): eClinicalworks
- Dr.network/Operations software
- Dropbox (file hosting service)
- Slack: (communication software)
- Customer relationship management (CRM), Quickbase
- Video-editor, film, director, social media marketing.
- References:
- 1. Noelia Velez / 813-557-8471
- 2. Charlyn Martinez / 813-410-4951
- 3. John Campbell / 410-804-9442
- 4. Amber Gillion / 727-564-1142
- 5. Frank Perez / 813-493-9418
Timeline
Bodily Injury Claims Adjuster
GEICO
11.2021 - Current
Online Sales Specialist
Mbs Standoffs
08.2019 - 11.2021
Video-Editor
Global Immortal Video Edits
08.2018 - 08.2019
Care Staff Manager
HealthRIGHT
10.2016 - 09.2018
Patient Service Representative
HealthRIGHT
04.2016 - 10.2016
CSR
General Dynamics Information Technology
08.2015 - 02.2016
HIM Specialist
HCA Healthcare America
01.2015 - 10.2015
Front office Medical Office Supervisor
HCA Healthcare America
06.2014 - 10.2015
Server/Host/Expo
Applebees Inc
03.2013 - 05.2014
Host
Applebees Inc
10.2010 - 03.2011
Bachelor's - Business Administration and Management
University of Phoenix-Online Campus
BS - Business Administration and Management
University of South Florida St Petersburg
Associates - undefined
Hillsborough community college