Troy Vazquez
Edinburg,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Bodily Injury Claims Adjuster
Fred Loya Insurance
12.2018 - Current
- 7 years of claims handling experience, including attorney repped bodily injury files
- Manage a caseload of litigation type files including bodily injury, first party injuries and property damages ranging from low to high complexity, including fractured bones, objective herniation findings, and traumatic brain injuries
- 3 years as a litigation manager overseeing a team of 5 people and providing guidance, direction, and authority on attorney-repped and litigation type files, including identifying what cases are suitable for litigation and providing trial authority on small claims and property damage litigation type files
- Conduct detailed investigations, including liability assessments, coverage analysis, police report review, and statements.
- Review and interpret medical bills, treatment plans, and injury documentation to determine exposure and claim value.
- Negotiate settlements with claimants, attorneys, and medical providers while ensuring fair, cost-effective outcomes.
- Collaborate with defense counsel on litigated files; attend mediations, depositions, and settlement conferences remotely.
- Manage a caseload of property damage and bodily injury and liability claims ranging from low to high complexity.
Education
Associates - Welding
South Texas College
McAllen, TXSkills
- Familiar with Guidewire
- Microsoft Office Suite (Excel, Outlook, Word)
- Medical terminology familiarity
- Litigation management systems
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking Abilities
- Critical thinking
- Computer skills
- Calm under pressure
- Decision-making
Closing Statement
Committed to delivering exceptional bodily injury claims handling that protects the company’s interests, supports our customers, and consistently upholds the highest standards of quality and integrity. I look forward to contributing to the team and bringing my years of claims experience to support the company’s continued success.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Bodily Injury Claims Adjuster
Fred Loya Insurance
12.2018 - Current
Associates - Welding
South Texas College