- Creative Writing: I am currently editing my first Novel of roughly 435 pages I started this journey back in 2020, when I did not know how to type, outline, or understand story structure This Personal pursuit had given me the unique perspective of what my growth and learning process looks like, as well as the grit to not give
- Boardgames: I fell in love with the social aspects of card and Board games, with games such as D&D, Scythe, and Arcs, when I was younger They helped me to learn to accept my weaknesses in communication or planning and turn them into strengths
- Watching Movies and TV Shows: I am a huge fan of movies and TV that explore the human experience and the psychological impacts of social connection, development, and trauma I believe most problems in life can be solved through communication and when movies dance with such problems I am enthralled
- Martial Arts: I am a big fan of Brazilian Jiu Jitsu and have about a year and a half experience with the sport It is a wonderful way to make friends and practice boundaries
Burkley Carter
Rexburg,ID
Summary
Skilled Counselor Peer Support Specialist with strong background helping Neurodivergent clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills. Licensed by Idaho.
Overview
2021
2021
years of professional experience
1
1
Certification
Work History
Phlebotomist
Grifols
2024 - 2025
- Company Overview: Founded in 1909 and based in Barcelona, Grifols is a Fortune 1000 company dedicated to producing innovative biopharmaceuticals for immunodeficiencies and hemophilia
- With over $1 billion in revenue, Grifols operates one of the world’s largest networks of plasma donation centers, supplying life-saving therapies for these conditions
- Perform venipuncture, ensuring donor safety by following best practices and protocols
- Collaborate with lab technicians to optimize specimen storage systems and tracking processes
- Maintain up-to-date knowledge of compliance standards and contribute to ongoing process improvements
- Founded in 1909 and based in Barcelona, Grifols is a Fortune 1000 company dedicated to producing innovative biopharmaceuticals for immunodeficiencies and hemophilia
- With over $1 billion in revenue, Grifols operates one of the world’s largest networks of plasma donation centers, supplying life-saving therapies for these conditions
Counselor Peer Support Specialist
Tueller Counseling Services, Inc.
2023 - 2024
- Company Overview: Dedicated to building resilience, Tueller Family Counseling specializes in providing high-quality guidance and support for individuals and families facing emotional challenges
- Collaborated with multidisciplinary teams to create comprehensive care plans tailored to each client’s unique needs
- Utilized motivational interviewing techniques to engage clients and encourage active participation in their recovery process
- Conducted regular audits of client records to verify HIPAA compliance
- Improved the accuracy of progress notes for each client’s recovery plan
- Dedicated to building resilience, Tueller Family Counseling specializes in providing high-quality guidance and support for individuals and families facing emotional challenges
HVAC Technician
Luxury Heating & Air
2022 - 2023
- Company Overview: Luxury Heating & Air specializes in HVAC installation and maintenance services across Idaho
- Worked on a team and learned to handle stressful employee interactions through communication and goal setting
- Trained new staff on HVAC best practices and safety protocols to foster a culture of quality and compliance
- Resolved customer inquiries and technical issues promptly to enhance customer satisfaction and loyalty
- Luxury Heating & Air specializes in HVAC installation and maintenance services across Idaho
Sales Representative
Vivint Smart Home
06.2020 - 10.2020
- Company Overview: Vivint Smart Home specializes in integrated systems and products, including smart cameras and safety sensors, ensuring seamless home automation for its 1.9 million customers in the U.S
- Maintained a consistent follow-up strategy to nurture leads and ensure long-term customer relationships
- Created engaging presentations to showcase product benefits, leading to increased conversion rates during sales pitches
- Collaborated with the sales team to devise strategies for following up with leads and closing deals effectively
- Vivint Smart Home specializes in integrated systems and products, including smart cameras and safety sensors, ensuring seamless home automation for its 1.9 million customers in the U.S
Education
Bachelor of Science - Industrial and Organizational Psychology
Brigham Young University - Idaho
Rexburg, Idaho07.2025
Skills
- Team Building
- Community Outreach
- Creative Problem Solving
- Customer Service
- Documentation
- Organization Skills
- Time Management
- Communication
- Leadership
- US Health Insurance Portability and Accountability Act (HIPAA)
- Donor screening
- Venipuncture
- Medical records handling
- EMR recordkeeping
Certification
- Customer Service Representative Certification
- Certified Residential HVAC Technician (CRHT)
- National Certified Peer Specialist (NCPS)
Interests
Timeline
Sales Representative
Vivint Smart Home
06.2020 - 10.2020
- Customer Service Representative Certification
- Certified Residential HVAC Technician (CRHT)
- National Certified Peer Specialist (NCPS)
Phlebotomist
Grifols
2024 - 2025
Counselor Peer Support Specialist
Tueller Counseling Services, Inc.
2023 - 2024
HVAC Technician
Luxury Heating & Air
2022 - 2023
Bachelor of Science - Industrial and Organizational Psychology
Brigham Young University - Idaho
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