Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2026
2026
years of professional experience
Work History
General Manager
VENU+
04.2021 - 05.2025
Directed operational strategies to enhance service delivery and customer satisfaction.
Developed training programs that improved staff performance and retention rates.
Oversaw budget management, ensuring efficient allocation of resources across departments.
Implemented process improvements that streamlined daily operations and reduced costs.
Monitored key performance indicators to assess team productivity and operational efficiency.
Assisted in recruiting, hiring and training of team members.
Territory Service Manager
SAFEMARK
05.2017 - 08.2019
Managed territory accounts, ensuring effective service delivery and customer satisfaction.
Developed and implemented strategic plans to enhance service efficiency across multiple regions.
Trained and mentored team members, fostering skills development and promoting best practices.
Analyzed market trends and customer feedback to identify opportunities for service improvements.
Coordinated resources effectively, managing scheduling conflicts to minimize disruptions in service delivery timelines.
Merchandise Manager
SeaWorld Parks & Entertainment, Inc.
Developed and implemented merchandising strategies to enhance product visibility and drive sales growth.
Analyzed market trends and consumer behavior to optimize inventory management and product assortment.
Collaborated with cross-functional teams to align promotional campaigns with overall business objectives.
Trained and mentored junior staff on best practices in merchandising and visual presentation techniques.
Monitored performance metrics to assess effectiveness of merchandising initiatives, driving continuous improvement.
Established partnerships with vendors to negotiate pricing, terms, and product offerings that support strategic goals.