Summary
Work History
Education
Skills
Timeline
Generic

Busuyi Kayode

Crofton,MD

Summary

Dynamic professional with a proven track record at First City Monument Bank, excelling in customer service management and team collaboration. Skilled in problem-solving and maintaining cleanliness standards, I effectively trained staff and enhanced service quality, achieving high customer satisfaction. Committed to workplace safety and optimizing operational efficiency.

Work History

Commissary Representative

TKC Holdings
  • Processed requests for supplies, prepared merchandise for delivery and prepared packages for delivery according to established procedures.
  • Conducted commissary sales transactions, processed inmate order forms, performed data entry and verified and delivered pulled orders to inmates.

Stocker Associate

Walmart
  • Stocked shelves efficiently, ensuring products were organized and accessible for customers.
  • Assisted in inventory management by restocking items and conducting regular stock checks.
  • Maintained cleanliness of aisles and displays to enhance shopping experience for customers.
  • Collaborated with team members to optimize product placement based on sales trends.

Custoner Service Manager

First City Monument Bank
  • Managed daily customer inquiries, ensuring prompt resolution and high satisfaction levels.
  • Trained new team members on customer service protocols and best practices.
  • Implemented feedback systems to capture customer insights and improve service quality.
  • Coordinated team schedules to optimize coverage during peak hours and enhance efficiency.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.

Education

Masters In Business Administration (MBA) - Marketing

Lautech
Ogbomosho, Nigeria.
07.2009

Bachelor Of Science - Applied Geophysics

Obafemi Awolowo University (O.A..U)
Ile-Ife, Nigeria
04.2001

High School Diploma - Science Education

Federal Government College
Idoani, Nigeria
06.1992

Skills

  • Workplace safety
  • Shelf stocking
  • Cleanliness standards
  • Stock rotation
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities

Timeline

Commissary Representative

TKC Holdings

Stocker Associate

Walmart

Custoner Service Manager

First City Monument Bank

Masters In Business Administration (MBA) - Marketing

Lautech

Bachelor Of Science - Applied Geophysics

Obafemi Awolowo University (O.A..U)

High School Diploma - Science Education

Federal Government College

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Busuyi Kayode