Jacelyn Goodman
Humble
Summary
Adaptable customer service worker with over 5 years of experience. Aiming to leverage a proven knowledge of customer communications, organization, relationship management skills, and time management to successfully fill the contributing role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Commissary Representative
Keefe Commissary
Houston
12.2024 - Current
- Bagged or packaged purchases and orders from consumers.
- Resolved customer complaints quickly and efficiently according to company policies.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Provided excellent customer service at all times when interacting with customers or answering inquiries.
Barista and Cashier
Starbucks
Houston
10.2022 - 02.2025
- Handling cash, debit/credit, or checks to process transaction on POS system.
- Maintain a fully stocked bar and oven area to maintain constant flow of customer orders.
- Making drinks or heating food to fulfill customer orders with accuracy.
- Fulfilling mobile online orders for customers on the go.
Sales Advisor/Cashier
H&M
Humble
03.2021 - 07.2022
- Greet customers, and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Operate POS system with accuracy and efficiency.
- Help customers try on or fit merchandise.
- Unload the truck to stock new or replenishment apparel, and accessories.
Customer Service Associate
Walgreens
Humble
01.2020 - 03.2021
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties.
- Stock shelves, and mark prices on shelves and items.
- Fulfilled online or kiosk photo orders within a certain time frame.
Education
Esthetician License - Esthiology
Aveda Arts & Sciences Institute
Shenandoah, TX10.2023
Associate of Arts - Political Science
Lone Star College - North Harris
Houston, Texas05.2021
Skills
- Customer service
- Communication skills
- Esthetics
- Basic math
- Inbound calls
- Outbound calls
- Sanitation practices
- Attention to detail
Certification
Esthetician License -
- State: Texas
- License Number: 1957901
- Expiration Date: 02/22/2026
Timeline
Commissary Representative
Keefe Commissary
12.2024 - Current
Barista and Cashier
Starbucks
10.2022 - 02.2025
Sales Advisor/Cashier
H&M
03.2021 - 07.2022
Customer Service Associate
Walgreens
01.2020 - 03.2021
Esthetician License - Esthiology
Aveda Arts & Sciences Institute
Associate of Arts - Political Science
Lone Star College - North Harris
Similar Profiles
Tiffany ValdezTiffany Valdez
Operations Team Member at Keefe Commissary NetworkOperations Team Member at Keefe Commissary Network
Saul AntunezSaul Antunez
Receiving Supervisor at Keefe CommissaryReceiving Supervisor at Keefe Commissary
Rebecca BonhamRebecca Bonham
Team Member at Keefe Commissary NetworkTeam Member at Keefe Commissary Network
Dezerae GarciaDezerae Garcia
County Clerk at Annette Ramirez Tax Assessor CollectorCounty Clerk at Annette Ramirez Tax Assessor Collector
Oswaldo SolorzanoOswaldo Solorzano
Volunteer at Blood DriveVolunteer at Blood Drive