Hi, I’m
Braiden Coburn
Queen Creek,AZ
Summary
Dynamic leader with proven expertise in operations management and team building, honed at Subway and Mellow Mushroom. Excelled in enhancing company efficiency through innovative strategies and fostering customer relations. Skilled in employee scheduling and training, achieving significant improvements in productivity and performance metrics. Demonstrates exceptional problem resolution abilities and a commitment to customer retention.
Overview
3
years of professional experience
Work History
Subway
General Manager
03.2023 - 09.2024
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Lead recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Mellow Mushroom
Host
12.2021 - 03.2022
Job overview
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Arizona State University, Tempe, AZ
Bachelor of Science from Neuroscience
03-2026
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Training and coaching
- Customer Relations
- Employee Scheduling
- Customer Retention
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Subway
03.2023 - 09.2024
Host
Mellow Mushroom
12.2021 - 03.2022
Arizona State University
Bachelor of Science from Neuroscience
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