By'Angelo Blake
Summary
Seasoned insurance professional with proven track record of effectively managing claims from initiation to resolution. Highly skilled in assessing coverage, coordinating with clients, and ensuring compliance with industry standards. Valued for strong team collaboration and adaptability in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Claims Representative
Meemic Insurance Company
08.2025 - 01.2026
- Processed claims by reviewing documentation and verifying policy coverage.
- Communicated with clients to gather information and clarify claim details.
- Analyzed claims to identify discrepancies and recommend resolutions.
- Resolved customer inquiries regarding policy terms and claim status updates.
Total Loss Adjuster
AAA
10.2024 - 11.2024
- Resolved total loss claims by examining liability, coverage, and damages.
- Documented and investigated claims using Image Right and Facts software effectively.
- Estimated repair costs by assessing the condition of accident-involved vehicles.
- Negotiated timely settlements, ensuring fair compensation for insured clients.
Total Loss /Cat Adjuster
AAA Michigan
06.2023 - 09.2024
- Evaluated insurance claims to determine coverage and extent of loss.
- Documented claim activities promptly while negotiating settlements with claimants.
- Maintained detailed records of claims while ensuring timely processing.
- Issued payments and coordinated vehicle tows, rentals, and repairs effectively.
- Mastered ECS/SCP system to enhance claims processing efficiency.
Auto Claims Adjuster
Rockford Mutual
02.2022 - 03.2023
- Improved claims resolution efficiency through thorough evaluation of auto claims.
- Conducted investigations at accident scenes to gather critical evidence for claims.
- Explained claim decisions clearly to clients, guiding them through the process.
- Created training materials for adjusters, promoting best practices in claims handling.
- Documented findings in concise reports, ensuring clarity and accessibility of information.
- Enhanced customer satisfaction by managing claims efficiently and providing prompt resolutions.
Claims Adjuster
Crawford and Company(StateFarm)
06.2020 - 01.2022
- Ensured claim accuracy and completeness through thorough evaluations.
- Gathered essential documentation by collaborating with policyholders effectively.
- Determined claim validity and settlement amounts through detailed loss data analysis.
- Communicated claim status and resolution processes to enhance client understanding.
- Streamlined claims processing, improving efficiency and customer satisfaction with internal teams.
- Managed claim files with timely updates throughout the entire adjudication process.
Education
Bachelor's degree - Information Technology, Business
Purdue University Global
Indiana05.2027
Skills
- Xactimate Level 2 Certified
- StateFarm ECS trained
- Statefarm Auto/Fire/Estimatics Certified
- Symbility trained
- Conflict Resolution
- Relationship Building
Certification
ALABAMA
ARKANSAS
CONNECTICUT
FLORIDA
GEORGIA
IDAHO
INDIANA
KENTUCKY
LOUISIANA
MICHIGAN
MINNESOTA
MISSISSIPPI
MONTANA
NEVADA
NORTH CAROLINA
NEW HAMPSHIRE
OKLAHOMA
OREGON
SOUTH CAROLINA
TEXAS
UTAH
WEST VIRGINIA
Timeline
Claims Representative
Meemic Insurance Company
08.2025 - 01.2026
Total Loss Adjuster
AAA
10.2024 - 11.2024
Total Loss /Cat Adjuster
AAA Michigan
06.2023 - 09.2024
Auto Claims Adjuster
Rockford Mutual
02.2022 - 03.2023
Claims Adjuster
Crawford and Company(StateFarm)
06.2020 - 01.2022
Bachelor's degree - Information Technology, Business
Purdue University Global