Byron Alexander
Roxbury,MA
Summary
Excelled in enhancing operational efficiency and safety, demonstrating a keen ability to prioritize tasks and make decisive actions. Skilled in mechanical tools and logistics, with a track record of improving service response times. Dependable service technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with several years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics.
Overview
9
9
years of professional experience
Work History
Service Technician
Wind River
Holbrook, MA
08.2024 - Current
- Followed all safety protocols while performing work in potentially hazardous environments.
- Provide effective communication between customers and Wind River Environmental.
- Conduct inspections of grease trap building, assessing hazards and preparing service tasks to enhance efficiency.
- Remove grease buildup from commercial kitchen grease trap systems, both inside and outside.
- Efficiently managed responses to trouble and emergency calls.
Technician Level Two
Clean Harbors
Braintree, MA
11.2022 - 08.2024
- Kept records of parts and equipment used in projects to update inventory.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Operate equipment by energizing the pumping equipment and/or any specialized hydro blasting and/or chemical cleaning equipment, vacuum trucks, and unload trucks prior to use.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Package Delivery Driver
Amazon
Dedham, MA
03.2019 - 06.2020
- Deliver Amazon packages to residential and commercial customers
- Responsible for loading vehicles
- Follow Amazon guidelines & D.O.T regulations that are focused on safety and efficiency
- Avoided delivery errors by closely following scanning, tracking, and documentation procedures
- Protected customer packages from damage with safe handling and proper load balancing
- Loaded van each day, lifting packages weighing up to 60 pounds with no assistance
- Reported delays, accidents, and other traffic and transportation situations to bases or other vehicles using telephones or mobile two-way radios
Warehouse Person (Loader)
Pepsi Co
Canton, MA
02.2016 - 01.2019
- Worked quickly but safely, using equipment properly to avoid errors and lost product
- Kept inventory levels accurate with timely data entry and regular cycle counts
- Trained new employees in processes such as product and shipment assembly
- Building pallets of product for bulk, and route trucks
- Drive power pallet jack or forklift to picking area
- Maintain proper housekeeping standards in work area
Education
GED -
Log School
Dorchester, MA06.2008
Skills
- Customer relations
- Decision-making
- Task prioritization
- Time management
- Database updates
- Logistics knowledge
- Familiarity with DOT regulations
- Mechanical tools
- Troubleshooting and Diagnostics
Timeline
Service Technician
Wind River
08.2024 - Current
Technician Level Two
Clean Harbors
11.2022 - 08.2024
Package Delivery Driver
Amazon
03.2019 - 06.2020
Warehouse Person (Loader)
Pepsi Co
02.2016 - 01.2019
GED -
Log School
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