Byron Gentry

• Answer multi-line phone system, screening calls, delivering messages to staff and dealing with precinct issues.
• Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensure accurate record-keeping with diligent data entry and database management for vital information.
• Manage purchasing issues with up to $50,000 without prior approval. Manage issues over $50,000 with prior approval.
• Manage HR issues for over 20 employees.
• Consult with the Commissioner on all of the above

Managed Armed and Unarmed Security Officers from Offices in Houston and Dallas. Managed two National Accounts nationwide with over 350 locations.

Managed all operations and finances for a local private security/private investigationcompany with 150 employees

Patrol Officer, Training Officer, SWAT officer, Explosive Ordinance Technician, Detective.

Patrol Superivsor, SWAT supervisor.

Gang Unit Commander

Marine Embassy Guard

Infantry Squad Leader, Machine Gun Section Leader, Weapons Platoon Sergeant, and Weapons Platoon Commander