Byron Hardy
Tempe,AZ
Summary
Personable and resourceful with knack for troubleshooting technical issues and providing excellent customer service. Adept at diagnosing and resolving hardware and software problems while maintaining strong communication skills. Committed to enhancing technology user experiences and ensuring efficient system operations.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Distribution Center Associate
Walmart
08.2023 - 09.2024
- Contributed to a positive work environment by consistently demonstrating punctuality, professionalism, and strong communication skills.
- Supported cross-functional teams during peak periods to ensure timely completion of all tasks within the distribution center.
- Maintained a clean and organized workspace by adhering to warehouse safety standards.
- Continuously identified areas for process improvement within the distribution center, proposing innovative ideas for increased efficiency.
Fine Dining Server
The Look
07.2022 - 08.2023
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
Education
Bachelor of Science - Data Analytics
Phoenix College
Phoenix, AZ12-2026
Associate of Applied Science - Information Technology
Mesa Community College
Mesa, AZ12-2022
Skills
- POS system operations
- Labeling and tagging
- Strong communication skills
- Exceptional customer service
- Word processing
- Data entry
- Customer relations
- Fast typing speed
- Written communication proficiency
- Accuracy and attention to detail
- Self-motivation and initiative
- Keyboard shortcut mastery
Certification
- Computer System Configuration and Support, Linux
- Cybersecurity Fundamentals
- Food Handlers
Timeline
Distribution Center Associate
Walmart
08.2023 - 09.2024
Fine Dining Server
The Look
07.2022 - 08.2023
Bachelor of Science - Data Analytics
Phoenix College
Associate of Applied Science - Information Technology
Mesa Community College
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