Byron Iraheta
Conroe,TX
Summary
Customer Service Representative with a keen focus on efficiency and attentiveness, adept at managing large-scale print projects and online personal shopping. Demonstrates strong computer literacy, teamwork, and time management skills, consistently streamlining workflows and enhancing customer satisfaction through tailored solutions. Ready to contribute to team success with a keen eye for detail and adaptability, driving innovative customer service strategies.
Overview
1
1
year of professional experience
Work History
Print & Copy Services
Office Depot Inc
Conroe, TX
06.2024 - 07.2024
- Manage large-scale print projects, ensuring timely completion and optimal resource allocation.
- Streamline print services workflows, achieving measurable efficiency improvements.
- Assist customers with purchases, item location, and reward program enrollment.
- Customize printed materials per specific client requests, ensuring satisfaction.
- Create tailored solutions for unique customer copy and printing needs.
- Successfully implemented innovative digital printing techniques, resulting in improved customer satisfaction and decreased project turnaround times.
Digital Online Personal Shopper
Walmart
Magnolia, TX
08.2023 - 12.2023
- Organized and stored completed orders in appropriate areas, ensuring timely customer pick-up.
- Reviewed orders for accuracy and freshness, maintaining high customer satisfaction.
- Quickly fulfilled orders by memorizing store layouts, enhancing efficiency.
- Communicated substitutions to customers, providing clear and friendly service.
- Greeted customers warmly, fostering a welcoming shopping environment.
Education
High School Diploma -
Conroe High School
Conroe, TX05.2022
Skills
- Time Management
- Attention to Detail
- Computer literacy
- Teamwork
- Adaptability
- Customer Service Skills
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Print & Copy Services
Office Depot Inc
06.2024 - 07.2024
Digital Online Personal Shopper
Walmart
08.2023 - 12.2023
High School Diploma -
Conroe High School
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