Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Prep Cook
Winstead's Steakburgers
101 Emanuel Cleaver II Blvd, Kansas City, MO 64112
07.2021 - 12.2023
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Cashier
Dairy Queen Grill & Chill
615 Armour Rd, Kansas City, MO 64116
06.2020 - 09.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dishwasher
Mc Donalds
6996 Eastwood Trafficway, Kansas City, MO 64129
11.2020 - 08.2021
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Production Line Worker
Piston Automotive Group
1400 Warren Ave Kansas City, MO 64111
03.2018 - 05.2020
Followed safety protocols to prevent accidents and injuries to self and colleagues.
Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
Inspected extruded product for appearance and size defects according to specifications.
Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
Education
High School Diploma -
North Kansas City High School
Kansas City, MO
08.2011 - 05.2015
Skills
Attention to Detail
Efficient multitasking
Repetitive Work
Machine Operation
Customer Service
Cash Handling
Cleaning and sanitizing
Strong Work Ethic
Punctuality
Accomplishments
Contributed to a consistent customer satisfaction rating through quality and timely service.
Earned “Employee of the month” award for always being on time.
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