Byron Mcdaniel
Olathe,KS
Summary
Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. Skilled Body Shop Manager with experience in overseeing operations of body shops, including staff management, budgeting, and customer service. Demonstrated strength in improving operational efficiency while maintaining high-quality standards. Proven ability to build strong relationships with clients and colleagues alike. Noteworthy for enhancing overall performance through strategic planning and problem-solving capabilities. Service-driven Body Shop Manager offering many years' proven effective leadership in driving organizational profitability, team productivity, and operational efficiency. Demonstrated financial acumen to work productively with insurance companies and vendors which support cost-saving initiatives for business and clientele. Adaptable and astute professional easily engages and communicates at all business and professional levels. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Bodyshop Manager
McCarthy Chevrolet overland park
Overland Park, KS
04.2019 - 01.2024
- Provided technical support to employees when needed during repair processes.
- Formed and sustained strategic relationships with clients.
- Identified areas where improvements could be made in terms of operational efficiency.
- Greeted customers and took time to answer questions.
- Supervised a team of mechanics, painters, detailers and other staff members.
- Delegated work to staff, setting priorities and goals.
- Communicated effectively with insurance companies, documenting in detail each process of repair.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Cultivated strong relationships with insurance company representatives, vendors, community groups, and media outlets to drive business development initiatives.
- Maintained records on vehicle repair progress, parts used, labor hours.
- Created marketing campaigns designed to attract new customers.
- Oversaw ordering of repair parts and tools for shop to maintain adequate inventory levels.
- Resolved customer complaints regarding quality of service or delays in completion times.
- Ordered necessary supplies and equipment needed to operate the body shop efficiently.
Bodyshop Estimator
Mccarthy Morse Chevrolet
Overland Park, KS
10.2000 - 03.2019
- Distributed vehicle parts to technicians for replacement on in-shop vehicles.
- Provided customer service by answering inquiries about repair status.
- Documented detailed notes regarding each repair job for future reference.
- Ordered parts required for vehicle repairs.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Provided customers with invoices and receipts detailing services performed.
- Performed diagnostic tests on vehicles to detect issues and root causes.
- Coordinated with insurance companies for repair approvals.
- Inspected automotive repairs to match paint and maintain body appearance.
- Recorded daily production activities in computer system.
- Advised customers on repair processes and timelines.
- Coordinated ordering and expedited delivery of replacement parts from suppliers and communicated timelines to customers.
- Created estimates for insurance companies, detailing parts and labor costs.
- Calibrated and realigned advanced driver-assistance systems (ADAS).
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Bodyshop Painters Helper
McCarthy Chevrolet
Olathe, KS
01.2000 - 10.2000
- Maintained organization, cleanliness and safety in work areas.
- Removed minor flaws in refinish using sanding and buffing.
- Applied waxes and polishes to the vehicle's body to protect its paint finish.
- Employed high-pressure wash systems for pre-cleaning and final rinse-off.
- Inspected vehicle to verify pristine appearance for customer.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Completed day-to-day duties accurately and efficiently.
Bodyshop SHOP FOREMAN
Bob Sight LINCOLN
Kansas City, MO
05.1997 - 09.1998
- Oversaw ordering process for raw materials needed for production runs.
- Coordinated with other departments to ensure that production goals were met on time.
- Inspected and assessed completed work using hand tools or gauges.
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Resolved conflicts between workers in a timely manner to maintain positive work relationships.
- Worked effectively in team environments to make the workplace more productive.
BODYSHOP ESTIMATOR
CUNNINGHAM AUTOMOTIVE
Kansas City, MO
08.1996 - 03.1998
- Prepared detailed reports highlighting the basis for cost estimates, including assumptions and exclusions.
- Utilized advanced estimation software to enhance accuracy and efficiency of cost calculations.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Documented repair processes and completed work orders.
- Replaced damaged car fenders, grills and panels.
- Coordinated with other departments to ensure timely completion of repairs.
- Kept up-to-date with industry standards and new repair techniques.
- Coordinated with insurance companies for repair approvals.
- Performed quality inspections of completed vehicle repairs.
- Met with customers to explain the repair process and answer questions.
- Provided customer service by answering inquiries about repair status.
- Recognized by management for providing exceptional customer service.
BODYSHOP POLISHER
Hendrick Automotive Group
Kansas City, MO
08.1995 - 05.1996
- Adjusted speed and pressure settings according to type of material being polished.
- Kept work area clean at all times by sweeping up debris before leaving each shift.
- Utilized grinders, buffers and polishers to prepare surfaces for painting or plating.
- Maintained safe, efficient and prepared polishing center to support fabrication department.
- Operated machinery safely in accordance with established safety procedures.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Auto Detailer
Aristocrat Motors
MERRIAM, KS
07.1992 - 10.1994
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
- Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
- Removed tar spots from car bodies using specialized cleaning agents.
- Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
- Shampooed carpets and upholstery in vehicles to remove stains and dirt.
- Employed high-pressure wash systems for pre-cleaning and final rinse-off.
- Inspected vehicles thoroughly before and after detailing to ensure quality of work.
Auto Detailer
Jay Wolfe Acura
Kansas City, MO
03.1989 - 01.1993
- Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Scrubbed wheels and tires with special cleaning solutions for a glossy shine.
- Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
- Maintained a clean and organized work environment to ensure efficient operations.
- Inspected vehicles for scratches or dents prior to detailing.
- Shampooed carpets and upholstery in vehicles to remove stains and dirt.
- Inspected vehicles thoroughly before and after detailing to ensure quality of work.
Parts Delivery Driver
Molle Toyota
Kansas City, MO
04.1988 - 12.1988
- Responded to customer inquiries in a courteous manner.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Ensured paperwork was completed correctly before delivering parts.
- Maintained cleanliness of assigned vehicle and ensured it was properly stocked with supplies.
- Loaded and unloaded parts from delivery truck.
- Contacted customers prior to delivery to coordinate delivery times.
- Followed all safety regulations while operating company vehicle.
- Maintained records of deliveries, including customer signatures.
Used Car Dealer
SARANN CHEVROLET
Kansas City, MO
08.1986 - 03.1987
- Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
- Washed wide range of vehicles each day.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Inspected vehicle to verify pristine appearance for customer.
- Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
- Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.
- Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
Education
High School Diploma -
HICKMAN MILLS SR HIGH
Kansas City, MO05-1986
Skills
- Distribution center management
- [Software] expertise
- Estimating expertise
- Budgeting and financial management
- Regulatory compliance
- Safety management
- Insurance claim handling
- Automotive repair
Certification
I-CAR GOLD
Timeline
Bodyshop Manager
McCarthy Chevrolet overland park
04.2019 - 01.2024
Bodyshop Estimator
Mccarthy Morse Chevrolet
10.2000 - 03.2019
Bodyshop Painters Helper
McCarthy Chevrolet
01.2000 - 10.2000
Bodyshop SHOP FOREMAN
Bob Sight LINCOLN
05.1997 - 09.1998
BODYSHOP ESTIMATOR
CUNNINGHAM AUTOMOTIVE
08.1996 - 03.1998
BODYSHOP POLISHER
Hendrick Automotive Group
08.1995 - 05.1996
Auto Detailer
Aristocrat Motors
07.1992 - 10.1994
Auto Detailer
Jay Wolfe Acura
03.1989 - 01.1993
Parts Delivery Driver
Molle Toyota
04.1988 - 12.1988
Used Car Dealer
SARANN CHEVROLET
08.1986 - 03.1987
I-CAR GOLD
High School Diploma -
HICKMAN MILLS SR HIGH
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