Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Byron Roberts

Fort Worth

Summary

Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Owner/Operator

BPR Remodeling and Construction, LLC
02.2021 - 01.2025
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Operated with safety and skill to avoid accidents and delays.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Remodeler

AVCR LLC
08.2015 - 02.2021
  • Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
  • Maintained safe work environments by adhering to proper safety protocols and conducting regular inspections of job sites.
  • Delivered top-notch tiling work for bathroom remodels that enhanced both appearance and functionality of the space.
  • Continuously educated myself on industry trends and best practices to provide clients with innovative solutions and stay ahead of the competition.
  • Ensured proper permits were obtained, adhered to building codes, and passed inspections throughout the remodeling process to maintain compliance with local regulations.
  • Optimized material usage through careful planning, reducing waste and lowering overall project costs.

Salesperson

VZT Solutions
06.2013 - 05.2015
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Education

Bachelor of Arts - History

The University of Texas At Arlington
Arlington, TX
12-2025

Skills

  • Operations management
  • Documentation and reporting
  • Business planning
  • Personnel management
  • Negotiation
  • Strategic planning
  • Relationship management
  • Risk management
  • Cost management
  • Vendor negotiation
  • Decision-making
  • Delivery scheduling

Certification

  • SMU Full Stack Web Development Bootcamp - August 2018- December 2018

Languages

Spanish
Professional Working

Timeline

Owner/Operator

BPR Remodeling and Construction, LLC
02.2021 - 01.2025

Remodeler

AVCR LLC
08.2015 - 02.2021

Salesperson

VZT Solutions
06.2013 - 05.2015

Bachelor of Arts - History

The University of Texas At Arlington

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