Byron Wilson
COLUMBUS,OH
Summary
Customer-oriented professional well-versed in driving sales, building client loyalty, long lasting client relationships while providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction. A motivator, an educator, and just a like able person with a huge smile you can't miss or forget. I want to work along side a team and for a company that will do everything to make sure customers are satisfied and have fun doing so. Allowing me to motivate my peers with my sales experience and pass it forward while also being able to learn daily to grow continuously.
Overview
5
5
years of professional experience
Work History
DESIGNER/SALES CONSULTANT
Restoration Hardware
Columbus, OH
08.2021 - 01.2023
- My post with RH had many similarities to Value city Furniture, but here I was able to build a high market clientele base while dealing with very high ticket customers
- RH was a great peak of my career in sales allowing me to show my design talent but most importantly it allowed me to really build high level relationships with my customers
- While managing daily task, meeting goals, setting zoom appointments, gallery and in-home appointments through Salesforce I was more organized and had all the leverage with no excuses
- Through tall my years of sales in the industry of being a top performer, selling $2million plus of product I was able to exceed that with this company just by using Salesforce and having the ability to vet clients with a system like never before
- I love the ability to persuade a clients interests in the right direction and if the product is right for their needs then it makes it that much easier to do so
- I fully invest myself into every client and make sure I listen to bring a solution always to meet there needs
- RH allowed me to continue to do that with there company being of the highest caliber in luxury industry while also allowing me to motivate, educate, assist both my peers and sales team.
SALES/DESIGN CONSULTANT
Value City Furniture
01.2019 - 12.2021
- Trained extensively to build product knowledge and best understand company and client expectations
- Greeted customers and offered to assist with showroom navigation and selecting products
- Designed interior spaces by combining sets and pieces for cohesive looks
- Helped customers increase purchasing power through store financing options
- Retained sales for out-of-stock and unavailable items by leveraging extensive product and manufacturer knowledge to develop alternative solutions.
Sales Associate
Art Van
Columbus, OH
11.2017 - 01.2019
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
- Increased store revenue by effectively upselling furniture and accessory items to customers.
- Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
- Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
- Managed inventory levels to ensure adequate stock availability for customer needs while minimizing excess inventory costs.
Education
High School Diploma -
University of Cincinnati
Skills
- Active listening
- Relationship building
- Organizational skills
- Friendly, positive attitude
- Time management
- Customer service
- Leadership
- Critical thinking
- Team building
Activities
- PHOTO SHOP DESIGNER
- LOCAL CLOTHING BRAND OWNER
- FATHER
- PRIVATE BASKETBALL COACH
Timeline
DESIGNER/SALES CONSULTANT
Restoration Hardware
08.2021 - 01.2023
SALES/DESIGN CONSULTANT
Value City Furniture
01.2019 - 12.2021
Sales Associate
Art Van
11.2017 - 01.2019
High School Diploma -
University of Cincinnati