Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorreina Contreras

Summary

Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.

Overview

10
10
years of professional experience

Work History

Designer/Sales Consultant

Closet Factory
04.2024 - 08.2024
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Made Sketches and digital designs offer mock-ups that can make the process simple and easy to visualize what the finished layout will look like. Height, width and depths.
  • Assisted in development of new materials for design projects.

Sales Associate

Ashley Furniture HomeStore
02.2019 - 01.2022
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Drove sales of 15% and up-sell products by applying proactive nature, knowledge of customer preferences and active listening skills

Bartender

Shiki Sushi Sports Bar
06.2020 - 12.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Service Desk Associate

Eos fitness
10.2019 - 01.2022
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Managing over 50 phone calls per day, responded to customer inquiries and transferred calls to appropriate staff members
  • Confirmed transaction data by verifying name and payment information and clearly communicating costs and fees to members
  • Coordinated and provided members with survey for feedbacks to improve company efficiency of service
  • Build relationships with members to assist in exceeding renewal goals

BARTENDER SERVER

Shogun Restaurant
07.2018 - 02.2019
  • Served alcoholic and non-alcoholic beverages along with bar food to over 60 costumers daily
  • Reviewed identification in adherence with state and federal laws for serving alcohol
  • Communicated with guests to record orders and assess needs
  • Established and maintained positive work environment
  • Maintained cleanliness and organized bar area, including bar tables and chairs

STORE ASSOCIATE

Aldi Grocery Market
01.2015 - 07.2018
  • Helped drive sales goals and achieve monthly quotas
  • Cultivated customer-focused shopping environment by greeting and responding to all customers in friendly manner
  • Resolved all customer complaints in effective professional manner while prioritizing customer satisfaction
  • Processed cash and credit payments rapidly and accurately
  • Educated customers about certain brand's to incite excitement about company's mission and values

Education

Associate of Arts - Biblical Studies

The Rock Bible College
San Bernardino, CA
2016

Associate of Arts - General Studies

Riverside City College
Riverside, CA
09.2007

Skills

  • Layout Design
  • Concept Development
  • Suggestive Selling
  • Attending Multiple Customers
  • Teamwork skills
  • Sketching abilities
  • Presentation Design
  • Rough Sketching

Timeline

Designer/Sales Consultant

Closet Factory
04.2024 - 08.2024

Bartender

Shiki Sushi Sports Bar
06.2020 - 12.2021

Service Desk Associate

Eos fitness
10.2019 - 01.2022

Sales Associate

Ashley Furniture HomeStore
02.2019 - 01.2022

BARTENDER SERVER

Shogun Restaurant
07.2018 - 02.2019

STORE ASSOCIATE

Aldi Grocery Market
01.2015 - 07.2018

Associate of Arts - Biblical Studies

The Rock Bible College

Associate of Arts - General Studies

Riverside City College

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Lorreina Contreras