Byron R. Jones
Maintenance Technician
Duluth,GA
Summary
Highly motivated and dedicated professional with a strong work ethic, winning mentality, and extensive work history. Demonstrates an energetic personality that consistently ensures exceptional customer satisfaction. Proven ability to adapt to company policies, procedural changes, and position adjustments to drive personal and organizational success. Currently pursuing a career as a Maintenance Technician in the aviation or automotive industries, leveraging hands-on experience, technical expertise, and a commitment to excellence to achieve results.
Overview
9
9
years of professional experience
1
1
Certificate
1
1
Language
3
3
years of post-secondary education
Work History
Sales Support
Jared The Galleria of Jewelry
10.2022 - Current
- Engage with customers to understand their needs and desires
- Present merchandise and provide detailed information regarding features and benefits of products
- Provide information about financing options, service plans and warranties
- Meet individual and team sales goals
- Process customer transactions using various payment methods
Medical Courier
Courier Connection
08.2020 - 04.2021
- Work in accordance with state, DOT, HIPAA and DEA regulations
- Responsible for safely driving a vehicle for the purpose of delivering office supplies, medical supplies, lab specimens, pharmaceutical materials, and food items to various locations
- Follow CDC and all other health safety guidelines when entering medical facilities for a safe transport of cargo
Delivery Associate
Amazon (CDS)
10.2019 - 06.2020
- Drive delivery van to deliver customer packages within their community
- Follow strict safety standards on and off the road
- Interact with Amazon customers and the public in a professional and positive manner
- Use handheld technology to manage the delivery process
Temp Retail Associate
Georgia State University Bookstore
08.2019 - 09.2019
- Stock and organize course adopted books onto main textbook shelves by author’s last name
- Provide students/customers with critical information regarding books needed for the current semester
- Pull online orders directly from the shelves and package merchandise to be moved to first floor for pick-up
Team Sports Associate
Dick’s Sporting Goods
01.2019 - 05.2019
- Engage customers and provide exceptional customer service to promote sales of products
- Merchandise product presentation of apparel and equipment brands in sporting goods
- Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
SR Rotation Grocery Clerk
Kroger
01.2018 - 01.2019
- Rotate product throughout the store, abiding by a strict, yearly calendar
- Operate PIT to pull pallets of product from delivery trucks
- Process out of date items from inventory and markdown short date or damaged items
- Stock product on sales floor
Seasonal Rides Operator
Six Flags Over Georgia
11.2017 - 01.2018
- Assist guests in and out of ride vehicles safely and quickly
- Operate all ride control systems and devices
- Use proper hand signals as specified in Standard Operating Manual to communicate to other employees to ensure customer safety
Field Technician
DNS Solutions, LLC
06.2016 - 09.2017
- Meet with a point of contact having the responsibility to install and/or repair any hardware/software that is on site in a timely manner
- Handling hardware and software provided by a contractor to meet specific criteria such as location, to avoid safety hazards
- Simplify technical terms to clients for a more pleasurable experience to enable self-updates/fixes in the future
Asst. Office Manager
Brown Meyers Brokers
04.2016 - 06.2017
- Responsible for personally assisting the C.E.O and founder of company
- Answer marketing calls, design & managing company website, setting company events, and promoting the company name
- Data entry into Excel spreadsheets of client information
Graphic Designer
The Affluent
09.2016 - 05.2017
- Completely designing layouts for monthly issued, luxury magazine
- Responsible for acquiring high-definition photos and laying them out for editors
Education
Aviation Maintenance Technician Certificate -
Aviation Institute of Maintenance
Duluth, GA 01.2021 - 01.2023
Associates degree - Computer Sciences
Prairie State University (Injury Disqualification)
Chicago Heights, IL 01.2014 - 01.2015
Skills
Quality Inspection
Product merchandising
Hardware & Software diagnostics
Tire Installation/Mounting
Sales support expertise
Patience and persistence
Quality assurance procedures
Landing gear maintenance
Corrosion control techniques
Flight control systems
Fuel system maintenance
Certification
FAR Part 147 Certification
Timeline
FAR Part 147 Certification
09-2023
Sales Support
Jared The Galleria of Jewelry
10.2022 - Current
Aviation Maintenance Technician Certificate -
Aviation Institute of Maintenance
01.2021 - 01.2023
Medical Courier
Courier Connection
08.2020 - 04.2021
Delivery Associate
Amazon (CDS)
10.2019 - 06.2020
Temp Retail Associate
Georgia State University Bookstore
08.2019 - 09.2019
Team Sports Associate
Dick’s Sporting Goods
01.2019 - 05.2019
SR Rotation Grocery Clerk
Kroger
01.2018 - 01.2019
Seasonal Rides Operator
Six Flags Over Georgia
11.2017 - 01.2018
Graphic Designer
The Affluent
09.2016 - 05.2017
Field Technician
DNS Solutions, LLC
06.2016 - 09.2017
Asst. Office Manager
Brown Meyers Brokers
04.2016 - 06.2017
Associates degree - Computer Sciences
Prairie State University (Injury Disqualification)
01.2014 - 01.2015