Cassandra Odell
Temecula,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Hospital Manager
Companion Care Veterinary Hospital
2022.04 - 2024.03
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Evaluated patient care and initiated procedural changes for increased benefit.
- Organized and directed worker training programs to resolve personnel problems, elevate staff and update protocols.
- Stepped in as lead veterinary technician when needed.
Emergency Veterinary Technician
Emergency Pet Clinic Of Temecula
2019.02 - 2022.03
- Facilitated client understanding of discharge instructions for at-home pet care following medical procedures or hospitalizations.
- Monitored vital signs during anesthesia induction, surgery, and post-operative recovery periods for safe procedures.
- Streamlined workflow processes to optimize efficiency within the emergency department..
- Assisted veterinarians in performing diagnostic tests for accurate diagnoses and treatment plans.
- Developed trusting relationships with clients through empathetic communication and support during difficult decisions regarding their pets'' health statuses..
Marketing Coordinator
Interdependence
2015.01 - 2019.05
- Increased customer engagement through the creation of compelling social media content and strategies.
- Boosted sales by designing and executing creative email marketing campaigns.
- Streamlined internal communication processes, resulting in more efficient project management.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
Education
Veterinary Technician Program - Veterinary Technology
Platt College - Riverside
Riverside, CA05.2021
Skills
- Patient Care Coordination
- Critical Thinking
- Decision-Making
- Employee Work Scheduling
- Post Operative Care
- Wound Management
- Team Communication
- Emergency Care
Timeline
Hospital Manager
Companion Care Veterinary Hospital
2022.04 - 2024.03
Emergency Veterinary Technician
Emergency Pet Clinic Of Temecula
2019.02 - 2022.03
Marketing Coordinator
Interdependence
2015.01 - 2019.05
Veterinary Technician Program - Veterinary Technology
Platt College - Riverside
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