Motivated, dependable, and knowledgeable professional seeking a position in an office setting where I can assist consumers and provide quality service, representing a business or agency in a positive manner
Overview
18
18
years of professional experience
Work History
EMR Specialist
Remix for Ciox Health
05.2022 - 02.2023
Download Medical files from emails from home
Upload files for processing and transferring to digital files.
Daily zoom and team meetings.
Precinct Office
Rockingham County Board of Elections
08.2007 - 01.2020
Process voter registrations and absentee voting requests
Set up and tear down voting booths and equipment on election days
Check in voters at station, handle provisional check-ins
Postal Clerk
U.S. Postal Service
07.2016 - 10.2019
Greeted customers, answered questions, and provided general assistance at front counter
Sorted and distributed mail and packages for delivery
Processed paperwork to close out shift, processed daily deposits
Kept workstation neat and organized, balanced cash drawer
Seasonal Individual Tax Preparer
Jackson Hewitt Tax Service
08.2008 - 02.2013
Opened and closed the kiosk
Completed individual tax returns in Profiler system
Provided customer service, addressing individuals with courtesy and respect
Answered phones with multiple lines, scheduled appointments and answered questions
DES Expert
Asurion Insurance
06.2025 - Current
Education
Associate Degree - Early Childhood Education
Rockingham Community College
Wentworth, NC
Skills
General computer knowledge including Microsoft Office
Certified Notary Public
Provides excellent customer service addressing individuals in a professional and courteous manner
Works with a diverse community, recognizing and respecting cultural differences
Organizes and prioritizes tasks for maximum efficiency while remaining flexible as job needs change
Maintains Paid Tax Identification Number (PTIN)
Attentive to detail, ensures work is completed correctly
Problem-solver, able to assess issues and find satisfactory solutions