Summary
Overview
Work History
Education
Skills
Certification
Specialties
Timeline
Generic

Janice Koch-Lumpkin

Summary


Knowledgeable experience with loading data into the HEDIS application, with a comprehensive background in document retrieval.


Overview

8
8
years of professional experience
1
1
Certification

Work History

EMR/HEDIS Document Retrieval Specialist

Datavant
07.2023 - 08.2024
  • Complete HEDIS Request according to protocol. Adheres to all HIPAA regulations and preserves the highest level of security and confidentiality when handling all medical record information.
  • Managed document retrieval processes to ensure timely access to critical health data.
  • Followed all company policies and procedures to deliver quality work.
  • Under the direction of the national and/or regional lead, pursuit, collection and upload of provider medical records into the internal database.
  • Enhanced customer satisfaction with timely and accurate issue resolution.

Medical Records Specialist

Scanning Sherpas
07.2022 - 07.2023
  • Competed Medical Audits retrieval from Dr offices remotely. Completed HEDIS requests and completed jobs from 3 different Medical Institutions Franciscan Network, Pinnacle, and Lancaster General. Traveled to Dr offices for 6 different states. Recovered patient chart information within retrieval goals of 9 to 11 charts per hour. Correctly retrieved patient health information 100% of the time. Accurately retrieved all requested information for client. Able to work a flexible and alternating schedule. Courteous and professional with all clients. Work remotely in a safe and secure office.
  • Reviewed and verified patient information for compliance with healthcare regulations.
  • Implemented quality control measures to improve accuracy of data entry processes.
  • Conducted regular audits of medical records for completeness and adherence to standards.

HEDIS/Chart Retrieval Specialist

Ciox Health
07.2016 - 07.2022
  • Ciox and ECS: Recover patient chart information within retrieval goals of 9 to 11 charts per hour. Correctly retrieved patient health information 100% of the time. Accurately retrieved all requested information for client. . (ECS was purchased by Ciox where I continued in same position.)
  • Gathered, organized and input information into digital database.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Education

Associate degree - Medical Billing and Coding

Ultimate Medical Academy
Tampa, FL
01.2012

Certified Medical Assistant and Medical Business Administration - undefined

Western Business College
Portland, OR
01.1984

Skills

  • Medical Records specialist (Advanced) More than 10 Years
  • Have completed simple patient chart retrievals and retrievals from Hospital records of EMR and paper charts, including scanned records I am able to complete HEDIS requests and complete jobs from 4 different Medical Institutions Franciscan Network, Pinnacle, and Lancaster General, Parallon Able to use Epic, Cerner, Nextgen, E-Clinical works, Athena Health, Allscripts Proficient in Medical request requests for Hospitals and Clinics
  • Microsoft Office (Skilled) More than 10 Years
  • A fundamental understanding of health services administration, business law, and front office management, as well as medical anatomy, physiology, and relevant terminology

Certification

HIPPA Cert Completes HIPPA training each year.

Specialties

Healthcare, Retrievals, Administrative

Timeline

EMR/HEDIS Document Retrieval Specialist

Datavant
07.2023 - 08.2024

Medical Records Specialist

Scanning Sherpas
07.2022 - 07.2023

HEDIS/Chart Retrieval Specialist

Ciox Health
07.2016 - 07.2022

Certified Medical Assistant and Medical Business Administration - undefined

Western Business College

Associate degree - Medical Billing and Coding

Ultimate Medical Academy

Similar Profiles

CREATE PROFILE
Janice Koch-Lumpkin