Kaleb Morgan
Forney
Summary
Proven leader in streamlining operations, evidenced by enhancing customer satisfaction at Trademark Carwash through innovative process improvements and team guidance. Excelled in heavy lifting and teamwork at Amazon, optimizing order dispatch times. Skilled in safety awareness and fostering a positive work environment, significantly reducing product damage at Buccee's.
Overview
4
4
years of professional experience
Work History
Car Wash Manager
Trademark Carwash
08.2022 - Current
- Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
- Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
- Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
- Implemented targeted marketing strategies that increased customer retention and attracted new clients.
- Defined clear targets and objectives and communicated to other team members.
- Achieved customer satisfaction by providing high-quality professional service.
Amazon Sortation Center
Amazon
12.2021 - 06.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 55 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Optimized storage space, rearranging items to better utilize available square footage.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Warehouse Stocker
Buccee's
05.2021 - 12.2021
- Supported a positive work environment by fostering strong teamwork among staff members and addressing concerns promptly.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
- Reduced product damage by implementing proper storage techniques and handling procedures.
- Boosted productivity with effective communication between team members and proper delegation of tasks.
- Managed inbound shipments effectively, verifying product quantities, quality, and documentation upon arrival.
- Organized products efficiently within assigned storage locations, allowing for easy access during picking processes.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Transported merchandise pallets to move in warehouse.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Education
High School Diploma -
Forney High School
Forney05-2021
Skills
- Safety awareness
- Teamwork and contribution
- Loading and unloading
- Workplace cleanliness
- Environmental compliance
- Order picking
- Heavy lifting
- Energy efficiency
- Customer service
- Safety
Timeline
Car Wash Manager
Trademark Carwash
08.2022 - Current
Amazon Sortation Center
Amazon
12.2021 - 06.2022
Warehouse Stocker
Buccee's
05.2021 - 12.2021
High School Diploma -
Forney High School
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