Irel Munoz
Jacksonville,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Detail-oriented and able to learn new concepts quickly.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Tbaar
Jacksonville, FL
07.2024 - Current
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Crew Member
AMC Theatres
Orange Park, FL
08.2023 - Current
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Served food quickly for positive guest experiences.
- Upheld high standards of productivity and quality in operations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Tutor
ReadUSA
Jacksonville, FL
01.2024 - 05.2024
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
- Prepared and administered tests to assess student understanding of course material.
- Fostered a positive and encouraging learning environment to boost students' confidence and motivation.
Education
Bachelor of Science -
Jacksonville University
Jacksonville, FL05-2026
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL12-2024
High School Diploma -
Westside High School
Jacksonville, FL05-2024
Skills
- Performance Improvement
- Workplace Efficiency
- Clear Communication
- Teamwork and Collaboration
- Customer Service
- Ordering Procedures
- Food Preparation
- Speedy and efficient
Languages
Spanish
Native/ Bilingual
Certification
- Basic Life Support Certification
Timeline
Barista
Tbaar
07.2024 - Current
Tutor
ReadUSA
01.2024 - 05.2024
Crew Member
AMC Theatres
08.2023 - Current
Bachelor of Science -
Jacksonville University
Associate of Arts -
Florida State College At Jacksonville
High School Diploma -
Westside High School