Tiscisia Cole
Cleveland,OH
Summary
Knowledgeable and dedicated customer service professional Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
Overview
10
10
years of professional experience
Work History
Community advocate
Cleveland Dialogue Center
Cleveland, OH
01.2019 - Current
- Providing administrative help to individuals seeking assistance via B.B.C.I Inc.
- Provided information and resources in collaboration with other organizations and agencies.
- Improved clients' coping with routine life activities such as food budgeting and rental payments
- Identified service gaps and located needed housing and work placement resources for individuals
- Identified issues, analyzed information and provided solutions to problems
Caregiver
Visiting Angels Berea
Berea, OH
11.2015 - Current
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Assisted with dressing guidance, grooming, meal preparation and medication reminders
- Transported individuals to events and activities, medical appointments and shopping trip
Census Worker
UNITED STATES CENSUS BURUEAU
Cleveland, OH
01.2020 - 10.2020
- Performed duties for 2000 , 2020 U.S Census
- Supported recruitment, and conducted field service operations This job required traveling to residences and communicate the purpose of the census and encouraged citizens to Complete surveys
- Conducting interviews to help create a demographic profile of the citizens through data collection
- Duties entailed included employee payroll processing, and using a computer to complete task.
- Communicated with Census takers via phone to answer questions and expedite process
- Attended team meetings to develop job knowledge
- Leveraged smartphones to record information
Education
Private Security
COMMUNITY COLLEGE
Cleveland, Ohio2001
Skills
- Relationship Building
- Verbal and Written Communication
- Client and Family Interviews
- Issue Reporting
- Client Home Visits
- Collaboration and Teamwork
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Census Worker
UNITED STATES CENSUS BURUEAU
01.2020 - 10.2020
Community advocate
Cleveland Dialogue Center
01.2019 - Current
Caregiver
Visiting Angels Berea
11.2015 - Current
Private Security
COMMUNITY COLLEGE