Di'Ashanai Dunlap
Brooklyn
Summary
Conscientious Healthcare professional offering 1-2 years of experience in a fast paced setting. Competent in organization, preparing patients room and drawing blood Positive and upbeat with excellent communication skills, highly motivated and committed Medical Assistant and sales associate with a history of superior performance at individual, team and organization levels and customer service skills, Multitasks and prioritizing work loads with little to no supervision.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Sales Associate
Walmart
01.2024 - Current
- Processed pharmacy payments by ringing up customers on cash register and handing cash and credit transactions
- Increased sales and customer satisfaction by helping store customers with pharmacy services
- Operated proprietary pharmacy computer systems to obtain patient perception status
- Reported perception errors to pharmacist to support quality improvement efforts.
- Provided exceptional customer service by greeting each individual upon entry into the pharmacy area.
Medical Assistant
Nnenna np family health practice
05.2022 - 04.2023
- Manage a front and back office while handling all activities such as triage, insurance verification and medical history
- Gained great communication experience while assisting the front desk and answering phones
- Collecting urine and Covid samples
- Properly organized documents, maintain patient records, appointment scheduling using EMR system E-clinical
- Performs venipunctures more than 10 times a day
- Prepared patients for examinations and medical procedures.
Stand Attendant
Showcase Cinemas
07.2021 - 02.2023
- Maintained high standards of customer service in high-volume, fast-paced operations
- Prepared quality products while maintaining proper food safety practices, portion control
- Maintained a clean and tidy service area by scrubbing and polishing counters, tables and cleaning dishes
- Trained a number of new employees and volunteers to operate the cash register and properly prepare food
- Responded to customer complaints to help resolve issues.
Education
Medical Assistant Program -
Allen School of Health Sciences
Brooklyn, New York05.2022
East New York Family Academy
Brooklyn, New York06.2021
Skills
- Vital Sign Monitoring
- Blood and Tissue Collection
- Specimen Collection
- Venipuncture
- Operating EKG Equipment
- Specimen labeling procedures
- Records Management
- Patient Billing
- Front Desk Operations
- Insurance Verification
- HIPAA Compliance
- EMR / EHR
- Organization and Time Management
- Cash Handling
- Telephone Etiquette
- Patient Referral
- Customer Service
- Appointment Scheduling
- Paperwork Processing
- Reliable and Responsible
- Inventory Stocking
Certification
- High school diploma
- Certified Medical Assistant
- Basic Life Support ( CPR and AED)
Timeline
Pharmacy Sales Associate
Walmart
01.2024 - Current
Medical Assistant
Nnenna np family health practice
05.2022 - 04.2023
Stand Attendant
Showcase Cinemas
07.2021 - 02.2023
Medical Assistant Program -
Allen School of Health Sciences
East New York Family Academy