Krystal Sanborn
Assistant General Manager
South Berwick,ME
Summary
Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver. Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Reliable individual proudly offering [Number] years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work History
Assistant General Manager, Bar Manager, Bartender
River Wharf Hospitality
Portsmouth, NH
10.2021 - Current
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Mentored and motivated team members to achieve challenging business goals.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- All bar ordering.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- FOH hiring and continued training.
- Opening and closing the restaurant maintaining high standards during all operating hours..
- Creating and fun gusts experience for all guests dining with us and checking in on every tables experience.
Server, Bartender, Trainer, Service Professional
Olive Garden
Newington, NH
10.2004 - 12.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Traveled to train staff in other locations.
- Ran volume shifts as a manager on duty.
- Organized training classes with book work and hands on training.
- Learned some back of the house training.
Bartender, Bar Manager, MOD
Ogunquit Beach Lobster House
Ogunquit, Maine
03.2018 - 07.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Creating a fun lunch, dinner, and bar experience at a very busy seasonal beach house restaurant.
- FOH and Bar training for staff.
- Selecting Beer, Wine, and Cocktail choices for the summer menu.
- Placing all order with vendors.
- Opening and closing manager duties.
- Creating a fun energetic work place for our staff.
Bartender, Server
Weathervane Lobster In The Rough
Kittery , ME
05.2004 - 09.2015
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bartending at very busy seasonal deck location.
- Table side service for guests focusing on upselling and great food and beverage suggestions.
- Creating regular customers.
- Maximizing profit on a small number of tables on a very busy deck.
Education
High School Diploma -
Robert W Traip Academy
Kittery, ME 09.1999 - 06.2003
Skills
Energetic Positive Leading Manager Food and beverage knowledge Great team leader with professional communication skills I hold myself and my team at high standards with high expectations I'm competitive and love learning new things and achieving new goals
Timeline
Assistant General Manager, Bar Manager, Bartender
River Wharf Hospitality
10.2021 - Current
Bartender, Bar Manager, MOD
Ogunquit Beach Lobster House
03.2018 - 07.2021
Server, Bartender, Trainer, Service Professional
Olive Garden
10.2004 - 12.2021
Bartender, Server
Weathervane Lobster In The Rough
05.2004 - 09.2015
High School Diploma -
Robert W Traip Academy
09.1999 - 06.2003