Michaela Boring
Woodland Park,CO
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
AJs Pizza
03.2023 - Current
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Pet Sitter
Self Employed
01.2018 - Current
- Improved overall pet health through consistent exercise routines, promoting weight management and mental stimulation for animals under my care.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Veterinary Assistant
Animal Clinic Of Woodland Park
09.2023 - 01.2024
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Monitored vital signs and provided nursing care for animals.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Maintained clean and safe animal living areas.
Restaurant Hostess
Fiesta Mexicana Restaurant
07.2022 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
High School Diploma -
Woodland Park High School
Woodland Park, CO05.2024
Skills
- Detail Oriented
- Workflow Coordination
- Payment Process
- Customer-Oriented
- Dining room management
- Reliable and Trustworthy
- Ordering Procedures
- Conflict Resolution
- Greeting guests
- Menu presentation
- Supply Restocking
- Cleanliness and hygiene
Timeline
Veterinary Assistant
Animal Clinic Of Woodland Park
09.2023 - 01.2024
Restaurant Hostess
AJs Pizza
03.2023 - Current
Restaurant Hostess
Fiesta Mexicana Restaurant
07.2022 - 08.2022
Pet Sitter
Self Employed
01.2018 - Current
High School Diploma -
Woodland Park High School